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DX70 as end point for contact center agent

scheived
Level 3
Level 3

I have a DX70 and DX80 I'd like to use as end point for contact center express agents. 

How would an agent log in, can these units run IP Phone Services?

1 Accepted Solution

Accepted Solutions

Chris Deren
Hall of Fame
Hall of Fame

This phone is not supported as UCCX agent phone, only DX650 is supported from DX series, see here:

http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_10.6%281%29

 

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1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

This phone is not supported as UCCX agent phone, only DX650 is supported from DX series, see here:

http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_10.6%281%29