Have setup a Home (192.168.15.10 and 11) and Visiting cluster (192.168.16.10) for EMCC and cannot login on VC phone.
EMCC user from HC login to VC is "pam"
I get an error in RTMT complaining about "PSTN Access is not enabled"
EMCC in ClusterView is reporting PSTN, EMCC and TFTP are Remote Activated". I have checked PSTN in SIP trunk on both sides
Any help would be great !
2015-05-01 18:55:12,850 INFO [http-bio-443-exec-19] EMServiceServlet - EMService Request# ----> : 6
2015-05-01 18:55:12,851 DEBUG [http-bio-443-exec-19] EMServiceServlet - 6: Conn. Via Header= null
2015-05-01 18:55:12,851 INFO [http-bio-443-exec-19] EMServiceServlet - 6:EMService: Request Type=EMCC
2015-05-01 18:55:12,851 DEBUG [http-bio-443-exec-19] EMServiceServlet - 6: processEmccRequest: xml=<?xml version="1.0"?>
<!DOCTYPE emcc SYSTEM "http://192.168.16.10:8080/emservice/jsp/EmccRequest.dtd">
<emcc><checkUser><requestNum>18</requestNum><userID>pam</userID><PIN>*****</PIN><clusterId>EMCCCluster1</clusterId></checkUser></emcc>
2015-05-01 18:55:12,852 DEBUG [http-bio-443-exec-19] EMServiceServlet - 6: Factory Created
2015-05-01 18:55:12,853 DEBUG [http-bio-443-exec-19] EMServiceServlet - 6: Parser Created
2015-05-01 18:55:12,856 DEBUG [http-bio-443-exec-19] EMServiceServlet - 6: Parse Completeourt
2015-05-01 18:55:12,856 INFO [http-bio-443-exec-19] EMServiceServlet - 6: Setting remoteIPAddr to connection IP=192.168.15.10
2015-05-01 18:55:12,856 INFO [http-bio-443-exec-19] EMServiceServlet - 6 : 18 : EMCCCluster1: processEmccRequest: Received Check User Request for :pam
2015-05-01 18:55:12,856 INFO [http-bio-443-exec-19] EMServiceServlet - 6 : 18 : EMCCCluster1: EmccCheckUser : Checking if User pam exists in local database
2015-05-01 18:55:12,856 DEBUG [http-bio-443-exec-19] DBRequestor - 6: queryUDP2: Querying for pam
2015-05-01 18:55:12,856 INFO [http-bio-443-exec-19] Authenticator - 6:Authenticator.userExists: UserID: pam- Calling cmdb.isLocalUser(osUserID)...
2015-05-01 18:55:12,856 DEBUG [http-bio-443-exec-19] CMDatabase - Userid being passed to the query is pam
2015-05-01 18:55:12,881 DEBUG [http-bio-443-exec-19] CMDatabase - PKID for the ROW is
2015-05-01 18:55:12,881 DEBUG [http-bio-443-exec-19] CMDatabase - is Local user value :true
2015-05-01 18:55:12,882 INFO [http-bio-443-exec-19] Authenticator - 6:Authenticator.userExists: UserID: pam- cmdb.isLocalUser(osUserID) returned
2015-05-01 18:55:12,882 INFO [http-bio-443-exec-19] DBRequestor - 6: queryUDP2: User Exists
2015-05-01 18:55:12,882 DEBUG [http-bio-443-exec-19] CMDatabase - Userid being passed to the query is pam
2015-05-01 18:55:12,887 INFO [http-bio-443-exec-19] DBRequestor - UserInfo: UserID: pam Password: Locale: 0 Authentication proxy rights: falseDevice Profiles: Sugar Ray
2015-05-01 18:55:12,888 INFO [http-bio-443-exec-19] EMServiceServlet - 6: authenticate pin for pam
2015-05-01 18:55:12,966 INFO [http-bio-443-exec-19] EmccData - 6: getRemoteClusterInfo: Pkid for cluster EMCCCluster1 is 999937b2-f8b6-ee83-9f23-ccaa8a6ae51f
2015-05-01 18:55:12,966 DEBUG [http-bio-443-exec-19] EmccData - 6: getRemoteClusterInfo: Hostname = 192.168.15.10
2015-05-01 18:55:12,967 ERROR [http-bio-443-exec-19] EMServiceServlet - 6: PSTN Access is not enabled
2015-05-01 18:55:12,967 INFO [http-bio-443-exec-19] EMServiceServlet - 6: EmccRequest Processing Time: 116
2015-05-01 18:55:12,967 ERROR [http-bio-443-exec-19] EMServiceServlet - 6: Error processing EMCC request :PSTN Access is not enabled
2015-05-01 18:55:12,967 DEBUG [http-bio-443-exec-19] EMServiceServlet - 6: EMCC: Decrement Counter
2015-05-01 18:55:13,039 INFO [http-bio-443-exec-19] Counters - 6: Counters -->6,0,0,0,0,0,0,6,0,0,6,0,6,0,0
