Solved: Error adding CUP server to newly built environment

richfellows · ‎07-13-2017

All,

Having some issues adding a CUP server to a new environment we are building. Our CUCM publisher is version 11.0.1.20000-2 and we are getting the below trying to load up the first CUP server with version 11.0.1.10000-6. Not sure what to do to get past this.

Jaime Valencia · ‎07-13-2017

Do you have proper DNS resolution between the servers?

Have you added your IM&P to CUCM?

HTH

java

if this helps, please rate

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Jaime Valencia · ‎07-13-2017

Do you have proper DNS resolution between the servers?

Have you added your IM&P to CUCM?

HTH

java

if this helps, please rate

Aman Soi · ‎07-13-2017

In addition to what Jaime has said , all nodes within the cluster should either be in Unrestricted or restricted mode.

please check .

regds,

aman

richfellows · ‎07-18-2017

Sorry, forgot to respond back after I got this working. You were right about it not being added to CUCM pub. I had added it but long story short I had reverted to the previous version and that wiped the few settings I had added including adding the IM&P server. So once I did that again it was good to go.

Guess I was kind of thrown off by the text of the error that erroneously points to the version number rather than the actual cause of the failure and didn't go back to double check that it was showing on the CUCM pub.

Thanks for your help.