Exporting Unity message from Mailbox

[Natalia Woloseckyj]

Hi All,

Can someone advise how I can export a message recording from a mailbox using unity 8.5?

I've done this before in v7, but unable to identify if its the same in V8.

Can anyone give me some guidance?

Thanks,

Natalia

[Jonathan Schulenberg]

You can still use the Media Master Java control within the administration UI to save the recording. This has not changed.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/user/guide/assistant/8xcucugasst_chapter2.html

[Bradford Magnani]

In addition to what Jon mentioned, you can also use the COBRAS export tool if you're looking for exporting on a larger scale.

Hope that helps,

Brad

[Natalia Woloseckyj]

How do you get to the media master on 8.6?

[Jonathan Schulenberg]

While on the mailbox choose Edit  > Greetings. Choose the greeting you want and select Play/Record button. It will launch the Java applet so be sure to accept the security warnings.

Please rate helpful replies.

[Natalia Woloseckyj]

I'm unable to playback anything, just asks me to record.

attached are some screenshots with details that a message has been recorded.

thanks,

Natalia

[Jonathan Schulenberg]

Click on the Standard greeting show in your second screenshot. Ensure that it's set to 'my personal greeting' and then the Play/Record button will appear. If you cannot play it back than there is no greeting recorded.

[Rob Huffman]

Hey guys,

Sorry to jump in here ......

But it almost sounds like Natalia wants to save off an actual message

and Jonathan is working on saving off a greeting .....maybe "apples & oranges"

Sorry if I'm way off base.

Cheers!

Rob