Unified Communications Infrastructure

Hello all, we have recently upgraded to Unity Connection so our old Viewmail is compatiable anymore. We now need to deploy Viewmail 8.6.4 out to all users but during install/setup it asks for the name of the vm server, username and password. We are A...

Ok,So i have been working on a CUWL PRO project where the customer has CUCM 8.6, CUP8.5 and CUPC 8.5.4.I have been reading my **s off and working my **s off to get everything working, and I am bit disapposed in how this is supposed to work.I was supp...

MeetingPlace 8.0I'm looking for a list of commands that meeting organizers can use from their phones during a call like muting participants, etc.I've looked in the guides but not much information about commands available there.

Hi,I looked in Compatibility Matrix for Unity Express and found that Unity Express 7.4.1 and Callmanager 8.5.1 wll work together.Now I upgraded Unity Express to version 7.4.1. I read the CTI-ports via Unity Web GUI from CUCM and it found right the po...

Guys,Is it possible within presence to fiddle the domain settings so the users are in a different domain to the server itself?There are lots of domain settings, im not sure which does what and each time I change one something breaks. Im sure im not d...

Hello, we are in the middle of configuring our users phones with a custom logo background.  We have managed to get the logo to display on 90 of the 98 devices, however the other 8 will still only display the "selections unavaliable"  message when try...

We installed CUE. How to access cue through web interface. Please send me the details... Also how to create username and password for access cue through web interface...see bleow my cue details  [0;1mSMSCUE E# #    [0msh ver  [0K  [0;1mSMSCUE#  [0msh...

Hi,In UCCX 8.5(1) we recive some alerts in syslog saying: UTC : %UC_RTMT-2-RTMT_ALERT: %[Name=SyslogSeverityMatchFound][Detail= At Wed Jan 04 14:29:34 EST 2012 on node nycuccx1, the following SyslogSeverityMatchFound events generated: SeverityMatch :...

I have CM 8.5.1.12014-3, Phone setup with Mobility, and Remote Destinations.  Right now, when a caller calls my extension, it also rings my remote destination which is my cell phone.  What I see on my cell phone for caller ID is the outside number fo...

I am try to builde up my CUCME System.  When I login to the web interface and try to enter in the Hostname, Web Username, and Web Passwor I keep receiving a message that states "Error: Login to CUCME failed with the new values. Check the new CUCME co...

Hello Experts,I am working on a design for a client that has 9 remote sites and 1 main site. The sites are connected with each other using private shared network with no QoS enabled. The client is migrating to a new network that will be QoS ready. Th...

I'm trying to get CallerID working for Unity Connection Device Notification (and it seems everything else), however, when I run UC Remote Port Status Monitor and the Call-Out goes to CUCM for the Device Notification, no caller ID is presented to the ...