Unified Communications Infrastructure

With Unity it was possible as an administrator, to delete all the messages in a user's mailbox, directly from the server (Windows).  Now, with Unity Connection (8.6.1) is there a way to do the same ?  When I'm logged as an administrator, I can see, f...

Good day!I have problem with working of inbound calls from PSTN. When caller dial busy phone, his hear silence instead of busy tone. I use following scheme:PSTN>Cisco 2921>CUCM 7.1 + CCX 7.0.2PSTN user call number 22xxxx, this number translte on Cisc...

Hi All,If anybody have some video or step by step configuration for details for dial via office feature. Please share it with me.Thanks in advance !!!!

Where can you change the seconds before a call is transfered in a call handler if a caller has not made a selection. It does not give the caller the option of pressing the last option before it says "Wait while I transfer your call".Michelle AwtreyPa...

Hi,I'm currently using AXL to query the CUCM (>7.1) for information about the CUCM configuration. I'd like to search the CDR records via AXL so i can handle this in a Java prog. I know, that via CLI it is possible to run sql commands on the CAR datab...

Hi,I have Tandberg E20 and i want to configure these phone with CUCM 8.0.3(a) how to configure these phones?Thanks,

Hi Everyone,I have a client with Communications Manager 8.5, and they've asked me asked me a question I've never been asked and can't find an answer to so far.  When you are using a 79XX series phone and you hit the "More" soft-key to get to the next...

We have the following scenario.We are running 6.1.5 MCS servers and want to upgrade to 8.6.2 in a VM environment.The old cluster and the new one will have different IP Address.To not disrupt the production environment; we built a VM and installed 6.1...

All,After installation the VMO on equipment's user, when I click on the inbox  VMO Outlook closes indicating fatal error.Could anyone help me?OS: windowns 7Exchange: 2010Outlook: 2007Unity Connection: 8.5.1.12900-7Thanks a lot,Luciane de Medeiros

I have just installed CUCI-MOC 8.5 on Windows/7 64-bit with the Lync client and whilst it works fine it appears to trigger the CISCO Intrusion Protection System with :-28/10/2011 10:13 : PORT_SECURITY-2-PSECURE_VIOLATION  20469: Oct 28 10:13:54: %POR...

Hi All,Can somebody please let me know how to change the RTMT email alert sender ID? As of now we are getting email id as RTMT_Admin, want to change this sender ID.Thanks in advance !!!!