04-27-2020 12:35 AM
Hello every one ,
we have a voice hunt group (pilot number = 98) with 3 DN in the List (10,11,12) , all DNs have ready Status.
the problem is when a Call come in voice Hunt group list and first Telephone is ringing (for exaple 10) , the other ipphone (11 and 12 ) could not pickup this call with Softkey (Gpickup) . they heard busy tone ever.
this is the configuration :
boot system bootflash:isr4300-universalk9.16.09.04.SPA.bin
voice hunt-group 1 sequential
final 90
list 10,11,12
timeout 30
pilot 98
name Zentrale
Die Phoneconfig:
voice register pool 1
busy-trigger-per-button 1
id mac 7001.B5DA.XXXX
type 8851 addon 1 BEKEM
number 1 dn 1
template 1
cor incoming INTERNATIONAL-CSS default
presence call-list
dtmf-relay rtp-nte
voice-class codec 10
description Zentrale
speed-dial 2 21 label "Christoph"
!
voice register pool 41
busy-trigger-per-button 1
id mac 7C21.0D97.XXXX
type 7821
number 1 dn 2
number 2 dn 41
cor incoming INTERNATIONAL-CSS default
presence call-list
dtmf-relay rtp-nte
voice-class codec 10
!
voice register pool 42
busy-trigger-per-button 1
id mac 7C21.0D97.XXXX
type 7821
number 1 dn 3
number 2 dn 42
cor incoming INTERNATIONAL-CSS default
presence call-list
dtmf-relay rtp-nte
voice-class codec 10
description Neu Pool 2
!
DN`s:
voice register dn 1
number 10
allow watch
pickup-call any-group
pickup-group 1
no-reg
mwi
!
voice register dn 2
number 11
allow watch
pickup-call any-group
pickup-group 1
no-reg
!
voice register dn 3
number 12
allow watch
pickup-call any-group
pickup-group 1
no-reg
mwi
!
telephony-service
max-ephones 1
max-dn 1
ip source-address 192.168.10.1 port 2000
service phone webAccess 0
service phone simplifiedNewCall 0
service phone ehookEnable 1
service directed-pickup gpickup
has any one Idea?
04-27-2020 01:49 AM
Not sure if the same apply to CME, but in CUCM you'd need to assign the hunt pilot to a pickup group for this to work.
04-27-2020 02:12 AM
04-27-2020 05:31 AM
@shokri.19881 wrote:
Thank you for your replay.
unfortunately it`s not working in CME.
What I mean is that you should look at if there is a need to define a pickup group on the hunt pilot itself in CME for this to work.
04-27-2020 05:46 AM
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