how does call audio recording work?

[HusseinLTD]

Hi,

I'm trying to understand something and I hope this is the right section to post this.

I'm wondering how does 3rd party applications (such as Imagicle) record calls (Audio) for CUCM calls (in term of coding)?

I have read some posts online but there's nothing clear or detailed about it. I would like to understand how can I capture the audio inside my own server?

[mradell]

Hey Hussein. This document gives a pretty good explanation how call recording in CUCM works with 3rd party recording servers:

https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200788-Call-Recording-Basic-Configuration-and-T.html