06-19-2015 10:53 PM - edited 03-19-2019 09:43 AM
Hi everyone, we have a Cisco Unity ver 10.5.1.10000-7 platform.
We have configured all System Call Handlers ( 66) , and they are running good, but our customer requires to remove the "wait while I transfer your call" message before any DN transfer.
Our system has english and spanish languages configured, so we would like to know:
How we can remove the "wait while I transfer your call" message ??? not only from caller input transfer, we need to remove it from any manual transfer the customer does.
Thanks a lot for your support
Enrique Villasana
Solved! Go to Solution.
06-20-2015 02:51 AM
Hi Enrique,
Please check the following post
https://supportforums.cisco.com/discussion/12513211/disable-wait-while-i-transfer-your-call-unity-call-handler
HTH
Manish
06-20-2015 02:51 AM
Hi Enrique,
Please check the following post
https://supportforums.cisco.com/discussion/12513211/disable-wait-while-i-transfer-your-call-unity-call-handler
HTH
Manish
06-20-2015 11:50 AM
Manish, thanks again, I have read it before, but today I realized the solution.
I solved the problem when the transfer comes from a Caller Input, but when customer select any internal DN , is there an option to remove the message?
Again thanks Manish
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