How to add DN in Device Profile

[chris.howard]

We have a user profile setup with Barge configured, which has a number of Directory Numbers configured on the expansion model.  Normally these are setup as BLF SD's on phone configured without Barge, but I need to change one of the DN's configured on the Barge profile (screenshot CCM.jpg).

I can easily see how to remove one of the DN's:

Modify Button Items -> select relevant Associated Item (screenshot CCM2.jpg) -> move to Dissociate These Items and Save.

But if I click one of the Line [X] - Add a new DN, it takes me to a screen to create a new DN rather than use an existing DN!

Thanks in advance for your help!

[Rob Huffman]

Hi Chris,

I can't test this right now for you, but usually anywhere in CUCM

where you see Add a new DN you can add "any" DN not just a new/unused DN. This would mean

a Shared line existing DN like you need in this instance.

Cheers!

Rob

[chris.howard]

Hi Rob,

This is what I thought - it 'should' be simple, but if I click on Line [X] - Add a new DN it takes me to the screen to create a new DN, rather than just adding one to the profile.

If I select Modify Buttons, it takes me to the screenshot I attached in my initial post, but I cannot see how I link a specific DN to the profile.

Thanks,

Chris

[Rob Huffman · Accepted solution]

Hi Chris,

I do think that this is actually what you want to see. Can you try

click on Line [X] - Add a new DN and when it takes you to the screen to create a new DN

add the shared/existing DN and > save. Then go back to the UDP and check.

Cheers!

Rob

[chris.howard]

Hi Rob,

You got it!  Having not configured a line like this before, I was entering the DN number I wanted to add but the rest of the fields don't populate under I enter the DN number, selected the Route Partition, then moved to the next field.

What threw me was I tested adding my DN number and clicking Save without populating the Route Partition field, and CUCM added a second entry for my DN number.

Anyway, problem solved, and thanks very much for your help.

Chris

[Rob Huffman]

Hey Chris,

Nice work my friend

I'm sorry for the rather lame explanation, but at least you got it figured out.

Cheers!

Rob