Unified Communications Infrastructure

Hi,I need help in ISDN-E1 connectivity Bitween CUCM V7.0 and Siemens HiPath 4000 V5.0.Recntly we have connected ISDN-E1 connectivity bitween CUCM V7.0 and Hipath 4000 V5.0 through ISR 3845 Gateway. when we make call from siemens to cisco its working ...

Hi, I have two stand alone Unity 8.0 servers, each partnered with a different version of MS Exchange.  I also have a server running Cisco Unified Operations Manager (CUOM) 8.6.  I have configured SNMP on both Unity servers identically and added both ...

One of our client is planing to add cisco unity to the setup. Currently we dont have an AD or exchange for them in our premise as its an offshore development center.Our CUCM is 7.1 and Unity is 7, which is going to be installed on VMWareAs am newly a...

HiI was wondering if someone could help me guide where to start troubleshooting on the following:In auto attendant I have setup a call handler that needs to transfer the call to an extension. The operator says it is transferring but the call does not...

Hi, we are plannig to upgrade our existing CUCMBE 6.1 to Call Manager Cluster CUCM 7.1 & unity Connection 7.1.call Manager cluster with 2 servers.one as publsiher/backup subscriber in MCS-7845 & 1 deticated Subscriber in MCS-7845.One server for untiy...

Morning AllI wonder if someone could offer some assistance in a problem I'm looking at relating to group working.Basically we have 10 users with Mobility DNs who work on a helpdesk team, we don't want all users to be able to call them directly but if...

Hi all. Like in CUCM, can i create users in CME ? so that users can manage their own phones ?

Hi All,Does anyone know if it’s possible to change System Default Greeting, that is the ‘Sorry, <users name> is not available’ callers hear when they get forwarded to a users voicemail?   If possible we want to change this greeting to include a ‘pres...

All,We're rolling out several thousand Cisco IP phones over the next couple of years and, as we're doing so, we're finding that the MAC process is rather complex.  We've done a couple of things to help simplify the process and we utilize bulk adminis...

Hello,Im trying to use RTMT to monitor Unity.When I click "Start Polling" i receive this error:Port Status query failed: ; nested exception is:      java.lang.ClassCastException: org.apache.axis.attachments.AttachmentsImpl cannot be cast to org.apach...

Hello All,i would like to find out if anyone has any suggestion on how to integrate a unity connection with a CAS server which has ssl enabled.  I guess i will have to download the ssl cert and install it on unity con? if so, where exactly this get i...

All,What products do I need to have the IVR service on my network? Is it necessary to have the Contact Center?Thanks a lot,Luciane de Medeiros