Unified Communications Infrastructure

Unity 4.0(5) to Unity Connection 7.0/7.1 - license file issue

Can anyone share the detail procedure for migrating Unity 4.0(5) to Unity Connection 7.0/7.1?1) I understand that we should use the COBRAS to export the database from Unity 4.x, and import to UCn7.x. But, when should we import the data to the UCn7.x...

Call Hander cisco unity conection no answer

I have a case call hander using cisco unity connection Call --> IVR ( 1800)--> Trafer to --> Hunt Group Sale 444 ( 801, 802,803..) --> No Answer --> Forwarding to IVR ( or Greeting " The extension busy")the call follow is ok, but i have a problem if...

Resolved! Cisco Unity 4.2 to Cisco Unity Connection 8.x

Hi All, My company wants to upgrade from our current version of Cisco Unity 4.2 to the newest version of Cisco Unity Connection. I're read that the process can be some what complicated. I get the basics that I need to back up our unity server. Then i...

tcl code for queue hold music file

Hi everyone,I'm having a UC520 receiving ouside calls and based on the number dialed, calles are being put in different queues with different welcom message. But after the welcome message I need every queue to have its own hold music different to the...

CUPC login time issue

Hi Team,We have CUPC installed in particular Network and this server is getting more time while login than usual time.required details regarding this given below,partcode: MCS-7845-I3-IPC1version:8.0.4.10000-5time taking: one and half minutes now to ...

Cisco Unity Backup Fails with bAccountHasMailStoreRights error

Hi,I have a Cisco Unity Server running 4.x .The Cisco Unity Dirt Backup fails with the following error." (error):52 (Bad file name or number) in procedure bAccountHasMailStoreRightsof Form frmMain " It keeps on coming even if press Ok.Please help me...

Unmapped Exception The content of elements must consist of well-formed character data or markup.

Hi,I see this error on my Cisco 3845 MGCP gateway. Everything seems to be functioning normally with the excecption of QSIG gateway. The QSIG gateway connects to an IPC turret system and a few extensions get a busy when trying to access them. The rout...

Resolved! Upgrade Unity 5.0 to Unity 7.0 on same hardware, no failover

Hey guys, I am planning an upgrade of our Cisco Unity 5.0 to Unity 7.0. I have just ordered the memory for our server to bring it up to speed on the hardware requirements. The only documentation I have been able to find has been the original installa...

Unity Connection 8.5 secondary server installation

Hi We are running Unity Connection 8.5 su1 + engineering special release. This server is in Production. Now we are trying to install the secondary unity connection server. For this i used the base version of the unity connection DVD and tried to upg...

CUCMBE query !

Hi all. I have a simple query pls guide me. I currently want to practice the integration and working of unity connection and cucm. Instead of installing them seperately on 2 different VMs, if i install CUCMBE then i will get both CUCM and Unity conne...

How to troubleshoot Call Routing IPT

Dear Sir !I config the IPT diagram with info : User ( Using Softphone SCCP and SIP- 10.0.16.90) ---> Call manager (192.168.16.2) <---H323-----> Voice Gateway - cisco Router 2800 ( 192.168.1.10) --> Customer I meet one problem: if user using softp...

Resolved! view firmware files in cucm !

Hi all. i was reading system guide for cucm 8. It was writtenThe /usr/local/cm/tftp subdirectory stores these load files as *.bin, .zup, or .sbin files; for example, D501A022.bin. During installation or upgrade, this location stores the latest loads....

Alternate Extensions (Global) CUC 8.5

Hey.Any knows if it is possible to make Alternate Extensions for users as an global setting.All my customers users have the same prefix to there local extensions.1xxxx2924xxxx00452924xxxxAs far as I can se I can only set this on every user (1000+), b...

COBRAS Import questions

I am migrating from one Unity Server to another. Here is my approach:1) COBRAS backup on old server2) Bulk delete subscribers3) Validate that all Unity properties are no longer present for the user with the remove subscriber properties4) Force AD re...

Cisco C210 M2 and RAID 10

I just purchased a c210 and in the data sheet it says it supports RAID 10 but when I go to configure the LSI MegaRaid controller it only gives me the option for 0,5,6. I have 4 drives in the server. Is there something special I need to activate to co...

Unified Communications Infrastructure

Forum Posts

Unity 4.0(5) to Unity Connection 7.0/7.1 - license file issue

Call Hander cisco unity conection no answer

Resolved! Cisco Unity 4.2 to Cisco Unity Connection 8.x

tcl code for queue hold music file

CUPC login time issue

Cisco Unity Backup Fails with bAccountHasMailStoreRights error

Unmapped Exception The content of elements must consist of well-formed character data or markup.

Resolved! Upgrade Unity 5.0 to Unity 7.0 on same hardware, no failover

Unity Connection 8.5 secondary server installation

CUCMBE query !

How to troubleshoot Call Routing IPT

Resolved! view firmware files in cucm !

Alternate Extensions (Global) CUC 8.5

COBRAS Import questions

Cisco C210 M2 and RAID 10

Hearty congratulations to the December Spotlight Award winners!

Renew.cisco.com just got refreshed, and it will make your life easier!

Announcing Resources That Guide You to Success

CUCM 12.0 to 12.5 PCD migration

CUCM Constantly Disconnecting TCP Socket

"Service Manager is currently busy" After Restarting Cisco XCP Router

Secure SIP integration between CUCM and IM&P...

Monitoring/alerting for issues with Unified Messaging and Speechview

Mass Delete Messages in Mailbox

Enabling TLS 1.2 on CUCM

ESXi versions and Call Manager Versions

Can ISR 4331/K9 use 8E1 * 2 ??

jabber - delete message from external sql