How to authorize smart licenses from SSM to UCM

[Mingjia Zhang]

Hi everyone,

Recently, I deploy a UCM, which version is 12.5, in my environment. But now, I am getting stuck in the licenses authorization.

As the UCM needs Cisco Smart Software Manager to deploy the licenses, I have finished the installation of SSM On-Prem following the guidance. I have also finished the synchronisation with my smart account on web page. I can see what licenses I have under the tag "Inventory".

 

Besides, I have registered the UCM to SSM On-Prem with the token generated under the tag "General".

But I find that the license authorization status is "No Licenses in Use". And the licenses on the SSM On-Prem is also not been used.

So, how could I make use of the licenses and what should I do to authorize the licenses from SSM to UCM?

Thanks for your help.

Regard.

[Jaime Valencia]

So, what's the problem???

The license requirements show no devices or users using licenses, the "no licenses in use" is expected, everything shows 0 in there.

[Mingjia Zhang]

Hi Jaime,

I try to add a user associating three devices to make it to use CUWL and it shows me "Out of Compliance".

But in my virtual account, I have the license named "BE6000 Starter Bundle UWL 35 (12.X)". Does this mean I have 35 CUWL? But how can I activate it?

Thanks.

[Jaime Valencia]

Have you enabled the BE6000 licensing mode as per the release notes? 

[Roger Kallberg · Accepted solution]

Follow this excellent guide for how to use smart licensing on a BE6K system.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/BE6000/InstallationGuide/12_5/be6k_b_installation-guide-M5-1251/be6k_b_installation-guide-1251_appendix_0101.pdf

[Mingjia Zhang]

Hi Roger,

Fantastic!

I made it with your guidance. I didn't know that it should change the Licensing Mode to BE6000 before.

Everything is all right now.

It's very kind of your help.

Thanks again.

[Roger Kallberg]

Glad that you managed to get it to work.

[Chris Deren]

Build a device requiring license in CUCM to see if it takes it then.

[Mingjia Zhang]

Hi Chris,

Thanks for your guidance.

Some tries have been done to deal with it but the problem is still. I have replied some details to Jaime in this discussion. Would you mind to have a look and give me more suggestions?

Thanks again.