07-05-2013 02:00 AM - edited 03-19-2019 06:57 AM
Hi,
One of the my clients are the store is continually receiving ghost calls from some organisation. They see the Caller ID as Unknown.
tried using the debug vpm singal and no caller ID number.
Case 1 : caller id failed
Apr 22 22:08:40.810: htsp_process_event: [0/0/2, FXOLS_ONHOOK, E_DSP_SIG_0000]fx
ols_onhook_ringing
Apr 22 22:08:40.810: htsp_timer - 125 msec
Apr 22 22:08:40.938: htsp_process_event: [0/0/2, FXOLS_WAIT_RING_MIN, E_HTSP_EVE
NT_TIMER]fxols_wait_ring_min_timer
Apr 22 22:08:40.938: htsp_timer - 10000 msec
Apr 22 22:08:40.938: htsp_timer3 - 5600 msec
Apr 22 22:08:40.938: [0/0/2] htsp_start_caller_id_rx:BELLCORE
Apr 22 22:08:40.938: htsp_start_caller_id_rx create dsp_stream_manager
Apr 22 22:08:40.938: [0/0/2] htsp_dsm_create_success returns 1
Apr 22 22:08:41.158: htsp_process_event: [0/0/2, FXOLS_RINGING, E_DSP_SIG_0100]
Apr 22 22:08:41.158: fxols_ringing_not
Apr 22 22:08:41.158: htsp_timer_stop
Apr 22 22:08:41.158: htsp_timer - 10000 msec
Apr 22 22:08:42.654: htsp_process_event: [0/0/2, FXOLS_RINGING, E_DSP_SIG_0000]
Apr 22 22:08:43.778: htsp_process_event: [0/0/2, FXOLS_RINGING, E_DSP_SIG_0100]
Apr 22 22:08:43.778: fxols_ringing_not
Apr 22 22:08:43.778: htsp_timer_stop
Apr 22 22:08:43.778: htsp_timer_stop3
Apr 22 22:08:43.778: [0/0/2] htsp_stop_caller_id_rx. message length 0htsp_setup_
ind
Apr 22 22:08:43.778: [0/0/2] get_fxo_caller_id:Caller ID receive failed. parseC
allerIDString:no data.
Apr 22 22:08:43.778: [0/0/2] get_local_station_id calling num= calling name= cal
ling time=04/22 16:08 orig called=
Apr 22 22:08:43.786: htsp_process_event: [0/0/2, FXOLS_WAIT_SETUP_ACK, E_HTSP_SE
TUP_ACK]
Checked with the carrier and they don't see any issue either. We are connected to the carrier using FXO ports
please advice
chandra
07-05-2013 08:36 AM
If you have Caller ID working for other calls, then it means that no CLID is present for these calls, and you cannot do nothing about it.
07-05-2013 10:28 AM
yes caller ID is working for others. It seems to be problem only for number. Customer said sometimes he sees the caller id as cvp on it. As been a retail customer they cannot afford to loose business because of this. Is there any way we can track this number and block only this ?
07-05-2013 06:09 PM
Please read answer above.
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