Hello We have to migrate users from our current Ldap Server located on our network to a new Ldap Server located on a different network. CUCM 8.5 is currently configured to synch and authenticate user accounts with our current Ldap Servers.Questions...
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Forum Posts
Resolved! Call Pick Up Groups?
Hey Guys, I'm sure this is an easy one and I know this might seem straight forward for most people, but I just cant seem to grasp the concept of this Group Pick Up feature. I've been reading about it and trying to get an understanding of it's use, b...
Hi everyone, I am having an recurring issue of "Communication is not functioning correctly between the servers in the Cisco Unity Connection cluster" This occured while trying to configure "Smart host" to relay voicemails to google apps, which so fa...
Walked into a bit of a mess, CER with a 3rd-party call routing solution: Red Ski. No transition from the previous manager. Vendor support unresponsive. Anybody have a config guide?
Do anyone tested by using the Cisco Unity Connection, it allow the user to enter the extension willing to transfer during the greeting?Mean the user will get prompt about "Please key in the extension willing to transfer follow by #, otherwise, please...
Hi,We are using Jabber for Windows 9.1.0, we are surprised to see that contact list is empty. Do we need to manually add all the users? We have Presence server integrated with LDAP.How can we add all the users to be appeared on contact list of all th...
Resolved! Voice Mail Pilot Doesn't Work
Hi Team,I have a Unity Connection 9.x and the problem we are facing is, when i press message button on IP Phone it is playing "If you would like to try an extension you may do so now good bye"It is not playing "Welcome to Unity Connecting Messging sy...
Hi All,Customer had office 365 on the cloud and Unity Connection 9.1 on premise, I want to configure TTS on Unity Connection, so everything is integrated and unified messaging works fine. my question is How to use TTS? how to test it?Thanks,Hamed
I have Cisco Unity Connection version: 8.6.2.20000-76 running. I'm trying to set up users to use their Internal Greetings. If I understand correctly, this will allow callers within my company to hear a different greeting when a call isn't answered. I...
When performing an ‘consultative transfer’, a waiting tone is on the first call while EXT.B pushes the ‘transfer’ button.My question: where can we configure this waiting tone (switch on/off)Second question: when this parameter is changed, is this a ...
We have subscribed for a SIP Trunk to PSTN (service provider) . The range is 38499300 -38499599 , so the DIDs are 9300 - 9599.So the Internal Extensions are to be 9300 - 9599 , starts with '9" , i can not use 9 for secondary dialtone. which is the be...
Hello All,When you go in and want to forward a message to another voice mail box it will ask you to spell the name or switch to ext number by pressing pound, pound. Can you change a default setting somewher to aks for the extension number first inst...
When performing an ‘consultative transfer’, a waiting tone is on the first call while EXT.B pushes the ‘transfer’ button.My question: where can we configure this waiting tone (switch on/off)Second question: when this parameter is changed, is this a g...
Hello, everyoneI was wondering if anyone could point me in the right direction for where to find documentation on the parameters and function of the CUCM database stored procedures. I've attempted to search for them with no avail. Even searching for ...
Resolved! CUCM 8.6 Backup operation
We just completed an install of CUCM 8.6 on a virtual machine along with UCCX,CUPS,and Unity Conn. Whenever we run a backup for the call manager the quality of the voice gets degraded, like an lfo effect is on the caller. This happens once the file...