cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
459
Views
0
Helpful
1
Replies

Hunt group caller ID text on recent call for desk phone

ParaJoe
Beginner
Beginner

A user claims that their desk phone used to display the caller ID in the call history on their desk phone. Now it shows the phone number, then under that "Hunt group: [name of hunt]." Jabber still shows the caller ID. Is this possibly related to upgrading from CUCM 11.0 to 11.5? CUC is on 11.0. Is there a setting that will change this to show the caller ID?

1 Accepted Solution

Accepted Solutions

Roger Kallberg
VIP Expert VIP Expert
VIP Expert

If I’m not wrong this is related to a change in the device firmware. If you search the community you’ll find other posts on the topic. AFAIK there is no way, other than downgrading the device firmware, to alter this.



Response Signature


View solution in original post

1 Reply 1

Roger Kallberg
VIP Expert VIP Expert
VIP Expert

If I’m not wrong this is related to a change in the device firmware. If you search the community you’ll find other posts on the topic. AFAIK there is no way, other than downgrading the device firmware, to alter this.



Response Signature


Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: