10-09-2008 08:34 AM - edited 03-18-2019 09:46 PM
Good afternoon!
I have a problem with an Hunt Group configured in a Cisco Call Manager 6.1.1
There are 4 DN associated with a Line Group and only two of them answer calls from the Hunt Pilot.
All the Devices have the option "Logged Into Hunt Group" checked.
10-09-2008 10:04 AM
Hi Pedro,
The first thing that I would check is what Distribution Algorithm you are using on the Line Group. Perhaps it is set as Top Down and you keep hitting the same two DN's. Try Longest Idle.
Hope this helps!
Rob
10-09-2008 10:30 AM
Hi Rob!
I reloaded the Call Manger and it started working.
Thank you for your help.
10-09-2008 10:30 AM
Hi Rob!
I reloaded the Call Manger and it started working.
Thank you for your help.
10-09-2008 10:30 AM
Hi Rob!
I reloaded the Call Manger and it started working.
Thank you for your help.
10-09-2008 11:32 AM
Hey Pedro,
Good stuff! Glad to hear that you got it working.
Cheers!
Rob
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