Hey Chad,
below line group settings determine the order in which hunt group numbers are called.
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Distribution Algorithm
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Choose a distribution algorithm, which applies at the line-group level, from the options in the drop-down list box:
- Top Down—If you choose this distribution algorithm, Cisco Unified CM distributes a call to idle or available members starting from the first idle or available member of a line group to the last idle or available member.
- Circular—If you choose this distribution algorithm, Cisco Unified CM distributes a call to idle or available members starting from the (n+1)th member of a route group, where the nth member is the next sequential member in the list who is either idle or busy but not "down." If the nth member is the last member of a route group, Cisco Unified CM distributes a call starting from the top of the route group.
- Longest Idle Time—If you choose this distribution algorithm, Cisco Unified CM only distributes a call to idle members, starting from the longest idle member to the least idle member of a line group.
- Broadcast—If you choose this distribution algorithm, Cisco Unified CM distributes a call to all idle or available members of a line group simultaneously. See the Note in the description of the Selected DN/Route Partition field for additional limitations in using the Broadcast distribution algorithm.
The default value specifies Longest Idle Time.
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