Unified Communications Infrastructure

I might be missing somthing obvious but going through the doc I can't figure it out.Using the call manager, when creating a Remote Destination Profile, we can attach a Directory Number (remote Destination Profile Line in Provisioning) and from there,...

Hi there, I am using CUCM 8.5.1 and I have a user that has a desk phone and a corporate cell phone. The cell phone is set to ring 4 seconds after the desk phone. The user wants to access the voicemail of his desk phone when out of the office by using...

Is anyone aware of an automated method to update a users Alternate Extension field with LDAP information when importing users into CUC?  My current method is exporting users with mailbox, updating the alternate extensions and then re-importing but th...

Hi, We have CUCM 10.5 and we use jabber clients for iphone (Phone services only). Jabber registers and calls are successful. Our problem is that, when we try to search contact in corporate directory it doesn't work. We have integrated CUCM to AD usin...

Hello, cucm and cuc both version 10.5.2.13039-1. For incoming calls, the main line DiD for the client points to an auto attendant on Unity where the caller would then dial the extension of a user. The calls ring through fine but when the user picks u...

Hi I am considering the Global Deployment on Cisco Jabber. I can deploy the localized IM& Presence servers and Expressway servers on the different locations to connect the different CallManager clusters. Actually, can I deploy the three set clusters ...

Hi cisco Support.  i am doing project and implement Collaboration solution in my customer.  we bought 500 IP phones and BE7KM. voice router 3945. UC-manager licence is 500.  i register all IP Phones in cucm. but when i registered CSF user for Jabber ...

We have a CUCM system with CUCM version 10.5 and CISCO 3825 and 3845 as voice gateways which holds multiple E1s. Our customer has a requirement to route the calls from a separate E1 if the first E1s channels are fully utilized.  For this what we hav...

Hi, We have  two IP address got when we tried to trace it in our core switch using the MAC Address of the MCS Server. But when we run this command in UCCX CLI only 1 IP Address I got. kindly see below config. admin:show network eth0Ethernet 0DHCP    ...

I've got a question regarding Call Manager SIP Trunks with SIP/TLS with 3rd Party Systems.  Is there a Cisco guide or document that describes the requirements for the 3rd Party Certificates with CUCM SIP Trunks.  Will the call manager trust the 3rd p...

We created a service on Cisco IP phone 7975 in order to send a request to a controller to control the lights and the shades in a room. We were able to create the service successfully and the buttons but the request is not being sent (via XML). Can yo...

Hello guys I have an upgrade case from CUCM 8.6 to CUCM 11.0 , I read about the upgrade process and how it can be done from different resources ( Cisco , googling , YouTube ..etc), please check if it is correct before starting for upgrade.   I got to...