Unified Communications Infrastructure

I need to replace a EM-HDA-8FXS module on a 2821 router and it had a EVM-HD-8FXS/DID module, that is replaced by EM3-HDA-8FXS/DID. I was wondering if the EM-HDA-8FXS daughtercard module would work with the EM3-HDA-8FXS/DID expansion module.  thanks...

I installed Cisco call studio 10.5 .Now while debugging my call studio it is showing an error that error in debug and null connection exception. so now I need a solution to debug my call studio. I also deleted the .metadata file and re-imported the p...

Hi all, We've purchase an UCS CM220 M3 BE server series with VmWare Esxi, where is deployed Call Manager v10.5 and we want to change it to one UCS CM220 M3 series server who belong to a server farm, thinking in giving hardware redundacy. Is it posib...

Hi ALL I am ready to do exam 210-060 CICD. It is possible to do it only or i must study 210-065 CIVND for doing both at the same time?

I have moved a few team setups from using CAD to Finesse and one of the issues raised by agents is the ability to view their call history. I have used the Cisco DevNet Finesse site to obtain the CUIC Gadget but i have a few issues: 1) How do i create...

dear all I am not able to access syslog file its says file dont exits. i change the write permission to the drive too. tmtp 9.1 thanks ,

Hi Srini,Is it mandatory that Basic License should be choosed only for 6921 phones ?? Can we choose Basic for 7900 Series of phones or alteast for 7911 phones which was replaced with 6921 phones.

Hello, I'm working with a client that would like to use the conference Now feature in CUCM 11.  Since the Conference Now feature requires the use of the Self-Service User ID field to be populated for the User in the Directory this is required.  Howev...

Dear All, If any possible to use the unity connection as a voice recording function? Such as: When someone call in to my IP Phone, and I asked the call, then I find I need to record the conversation. On this situation, can I do the voice recording ...

hello We just went live on cucm version 8.5.1and group call pick up is not workingwhen i try to do a group pick upi lift the handset, press the GPickup softkey, dial the PG pilot numberand then I get "Temp Fail"how could we fix this issuethanks

Hi Guys i have in my work CUCM version 7.1 and we want to upgrade it but i have a problem .... i have missunderstanding about new license system at 7.1 we work with old license [ Node - system & DLU ] license but  this old system was gone and now we ...