04-21-2011 06:44 AM - edited 03-19-2019 02:48 AM
I am having issues accessing my integrated voice mail from the command line and I keep receiving the message "connection refused by the host" and I do not receive a login prompt. I do not see any issues with the script but this is a new install.
I can access with the GUI okay but I would like to pull the config down for my records on the voice mail. Has anyone had this issue before or do you have any ideas to correct the problem?
04-21-2011 10:17 AM
Try the following from the router CLI:
1. Type "show sessions" and note the connection ID (first column) if there is an existing connection to CUE
2. Type "disconnect
Then try to connect to the CUE CLI again.
Hope this helps.
Brandon
04-21-2011 12:11 PM
I checked for open sessions but I do not have any sessions open. I keep receiving the message Connection closed by foreign host. I can access just fine from the GUI but no luck from the CLI. The system acts like it is blocked by an access list but we have tried checking and everything looks good. It is using line 67.
line 67
exec-timeout 60 0
no activation-character
no exec
transport preferred none
transport input all
transport output all
We have an open tac case with the vendor that installed the system but it has been over a week and we still do not have a solution.
04-21-2011 12:14 PM
Are you trying to accessing using:
service-module service-engine 0/0 session
or by telnetting directly to the CUE module from a remote machine?
Brandon
04-21-2011 12:33 PM
I am trying to access by doing
ser integr1/0 sess
04-21-2011 12:38 PM
Can you try "clear line 67"?
Brandon
04-21-2011 12:43 PM
No luck. I can status the CUE, reset, restart, everything but telenet from the command line.
04-21-2011 12:45 PM
If you do "serv int 0/1 status" does it show TTY line 67?
Brandon
04-21-2011 12:52 PM
Yes it works fine.
04-21-2011 12:56 PM
Put a password on this line in the router config. Then try to telnet directly to the CUE module from another machine using "telnet
Brandon
04-21-2011 12:57 PM
Also, if you do "show line" does it show the TTY line in use?
04-21-2011 01:33 PM
I added the password to line 67 and tried to telnet and it stil
l refuses connection by the remote host.
TTY Line Typ TX/RX A Modem Roty ACCo ACCI Uses Noise Overruns Int
67 67 TTY 9600/9600 - - - - - 0 0 0/160083 -
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