Unified Communications Infrastructure

Is it possible when forwarding a call offnet to say a cell phone or home phone thatif the caller does not answer or it is busy to pull that call back to the Voice Mail system to the uservoice mail box?We are using Call Manager 7.1.3Unity 7.1.3Is mobi...

Since I've upgraded to CUPS 8.5.2.10000-49 I can't add new licensed users.  Has anyone else experienced this issue.

Hello All,I am just wondering if someone can help to idetify the root cause of this firmware issue i am running into.  the call manager version is8.0.3.20000-2 (new deployment) and i am trying to deploy 45/65 phones.  the current firmware version on ...

Hi, I noticed that certain CGI scripts line CGI/LineInfo appear to be missing from the 9900 and 8900 phones.  We can access them on all the other models.  Is there a new path/filename, or have these been taken out for some reason?Thanks

I have an paging system connected to my Call Manager 5.5, and the paging sytem is assigned an extension. Currently if any one knows the extension they can access the paging system. I would like to put a password or PIN on the extension.Is this possib...

When first login in via the web page.  When going to Configure menu and choosing CUCME to enter it manually, I get:Error: Login to CUCME failed with the new values.  Check the new CUCME configuration and enter the correct values.hostname: 172.23.0.1w...

Hi,Can anyone help me how to take MIB file for Call Manager. We have a cluster of 6 CUCM servers (1 pub + 5 Sub). we need this MIB file for monitoring purpose. If you need anyother information regarding this please let me know.

I'm planning a Unity 5.x to UCON 8.5 migration using COBRAS.  My preference would be to add all the users to COBRAS ahead of time and use COBRAS to overwrite the greetings, personal settings and import messages.  I see a few posts on Netpro where Mr....

Hi guys,We recently deployed a couple of 9971 phones with video cameras. We are experiencing heavy flickering in the video. The client was really disappointed with this and asked us to find a fix. We are located in Europe and the client has florescen...