07-03-2022 05:01 PM
Good evening,
I have a Cisco 2921 router, I use it as a CME version 8.6.
I have 4 Ip phones 7945g working without problem.
I have Cisco IP Conference Station Model 7937 working with no problem.
I have 2 Ip phone 7975g that I can't register in the system, I reset the phone to take the firmware from the CME (tftp server), but the phone is in continuous restart,
For more details:
------------------------------------------- show run ----------------------------------------------
Router_Data_Voice#show run
!
ip dhcp excluded-address 10.40.0.1 10.40.0.10
ip dhcp excluded-address 10.45.0.1 10.45.0.10
!
ip dhcp pool DATAPOOL
network 10.40.0.0 255.255.255.0
default-router 10.40.0.1
!
ip dhcp pool VOICEPOOL
network 10.45.0.0 255.255.255.0
default-router 10.45.0.1
option 150 ip 10.45.0.1
!
license udi pid CISCO2921/K9 sn FGL1628137H
license boot module c2900 technology-package uck9
hw-module pvdm 0/0
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
no ip address
duplex auto
speed auto
!
interface GigabitEthernet0/0.40
description this will act as DG for the DATA Vlan = 10.40.0.1
encapsulation dot1Q 40
ip address 10.40.0.1 255.255.255.0
!
interface GigabitEthernet0/0.41
description this will act as DG for the Management Vlan = 10.41.0.1
encapsulation dot1Q 41
ip address 10.41.0.1 255.255.255.0
!
interface GigabitEthernet0/0.45
description this will act as DG for the VOICE Vlan = 10.45.0.1
encapsulation dot1Q 45
ip address 10.45.0.1 255.255.255.0
!
!
telephony-service
no auto-reg-ephone
max-ephones 50
max-dn 150
ip source-address 10.45.0.1 port 2000
cnf-file location flash:
load 7975 SCCP75.9-3-1-1S.loads
max-conferences 8 gain -6
transfer-system full-consult
create cnf-files version-stamp 7960 Jul 03 2022 20:49:01
!
ephone-dn 1 dual-line
number 4001
label Mohamed Maaloum
name Mohamed
!
ephone-dn 2 dual-line
number 4002
label Esma Mohamed T'feil
name Esma
!
ephone-dn 3 dual-line
number 4003
label Aya Mohamed Maloum
name Aya
!
ephone-dn 4 dual-line
number 4004
label Zein Mohamed Maloum
name Zein
!
ephone-dn 5
number 4005
label Reception
name Reception
!
ephone-dn 6 dual-line
number 4006
label Sidi Maloum
name Sidi
!
ephone-dn 7 dual-line
number 4007
label Conference Station MTRoom
name MTRoom
!
ephone-dn 8 dual-line
number 4008
label Maloum
name Maloum
!
ephone 1
mac-address 203A.0722.D66B
username "Mohamed Zein El Maaloum"
type 7945
button 1:1
!
ephone 2
mac-address 203A.0722.1AB4
type 7945
button 1:2
!
ephone 3
mac-address 203A.0723.B5F6
type 7945
button 1:3
!
ephone 4
mac-address 203A.0723.B52A
type 7945
button 1:4
!
ephone 5
mac-address 203A.07FC.310A
type 7975
button 1:5
!
ephone 6
mac-address 0007.8535.622D
username "Sidi Mohamed Maloum"
type 7960
button 1:6
!
ephone 7
mac-address 0004.F2F2.70CF
username "Conference Station MTRoom"
type 7937
button 1:7
!
ephone 8
mac-address 34BD.C8C7.4DF8
username "El Maloum"
type 7975
button 1:8
!
--------------------------------------------------- dir -------------------------------------------------------------
Router_Data_Voice#dir
Directory of flash0:/
1 -rw- 74503236 Jul 13 2012 03:09:30 +00:00 c2900-universalk9-mz.SPA.151-4.M4.bin
2 -rw- 2903 Jul 13 2012 03:16:24 +00:00 cpconfig-29xx.cfg
3 -rw- 3000320 Jul 13 2012 03:16:36 +00:00 cpexpress.tar
4 -rw- 1038 Jul 13 2012 03:16:48 +00:00 home.shtml
5 -rw- 122880 Jul 13 2012 03:16:56 +00:00 home.tar
6 -rw- 1697952 Jul 13 2012 03:17:12 +00:00 securedesktop-ios-3.1.1.45-k9.pkg
7 -rw- 415956 Jul 13 2012 03:17:26 +00:00 sslclient-win-1.1.4.176.pkg
8 -rw- 4638412 Sep 30 2018 20:56:28 +00:00 apps45.9-4-2ES26.sbn
9 -rw- 581786 Sep 30 2018 20:58:02 +00:00 cnu45.9-4-2ES26.sbn
10 -rw- 2221624 Sep 30 2018 20:59:28 +00:00 cvm45sccp.9-4-2ES26.sbn
11 -rw- 364895 Sep 30 2018 21:00:30 +00:00 dsp45.9-4-2ES26.sbn
12 -rw- 1891597 Sep 30 2018 21:01:26 +00:00 jar45sccp.9-4-2ES26.sbn
13 -rw- 673 Sep 30 2018 21:02:52 +00:00 SCCP45.9-4-2SR3-1S.loads
14 -rw- 669 Sep 30 2018 21:03:20 +00:00 term45.default.loads
15 -rw- 669 Sep 30 2018 21:03:48 +00:00 term65.default.loads
16 drw- 0 Sep 30 2018 21:09:14 +00:00 its
20 -rw- 8243316 Jul 3 2022 19:26:10 +00:00 apps37sccp.1-4-5-7.bin
27 -rw- 4665017 Jul 3 2022 20:40:28 +00:00 apps75.9-3-1TH2-5.sbn
28 -rw- 581019 Jul 3 2022 20:41:08 +00:00 cnu75.9-3-1TH2-5.sbn
29 -rw- 2215133 Jul 3 2022 20:41:46 +00:00 cvm75sccp.9-3-1TH2-5.sbn
30 -rw- 363099 Jul 3 2022 20:42:22 +00:00 dsp75.9-3-1TH2-5.sbn
31 -rw- 1891751 Jul 3 2022 20:42:54 +00:00 jar75sccp.9-3-1TH2-5.sbn
32 -rw- 654 Jul 3 2022 20:43:18 +00:00 SCCP75.9-3-1-1S.loads
33 -rw- 654 Jul 3 2022 20:43:40 +00:00 term75.default.loads
21 -rw- 130552 Jul 3 2022 18:56:14 +00:00 P0030801SR02.bin
22 -rw- 458 Jul 3 2022 18:56:42 +00:00 P0030801SR02.loads
23 -rw- 708460 Jul 3 2022 18:57:02 +00:00 P0030801SR02.sb2
24 -rw- 130956 Jul 3 2022 18:57:32 +00:00 P0030801SR02.sbn
25 -rw- 174 Jul 3 2022 19:00:08 +00:00 P0030801SR02.txt
256487424 bytes total (147460096 bytes free)
Router_Data_Voice#
----------------- show telephony-service tftp-bindings ----------------------------------------Router_Data_Voice#
Router_Data_Voice#show telephony-service tftp-bindingstftp-server
flash:/jar75sccp.9-3-1TH2-5.sbn alias jar75sccp.9-3-1TH2-5.sbntftp-server
flash:/cnu75.9-3-1TH2-5.sbn alias cnu75.9-3-1TH2-5.sbntftp-server
flash:/apps75.9-3-1TH2-5.sbn alias apps75.9-3-1TH2-5.sbntftp-server
flash:/dsp75.9-3-1TH2-5.sbn alias dsp75.9-3-1TH2-5.sbntftp-server
flash:/cvm75sccp.9-3-1TH2-5.sbn alias cvm75sccp.9-3-1TH2-5.sbntftp-server
flash:/SCCP75.9-3-1-1S.loads alias SCCP75.9-3-1-1S.loadstftp-server
flash:/its/united_states_7960-tones.xml alias United_States/7960-tones.xmltftp-server
flash:/its/united_states_lddefault.cfg alias United_States/lddefault.cfgtftp-server
flash:/its/united_states_gkdefault.cfg alias United_States/gkdefault.cfgtftp-server
flash:/its/united_states_ffdefault.cfg alias United_States/ffdefault.cfgtftp-server
flash:/its/united_states_7960-font.xml alias English_United_States/7960-font.xmltftp-server
flash:/its/united_states_7960-font.xml alias English_United_States/7920-font.xmltftp-server
flash:/its/united_states_7960-dictionary.xml alias English_United_States/7960-dictionary.xmltftp-server flash:/its/united_states_7960-kate.xml alias English_United_States/7960-kate.xmltftp-server
flash:/its/united_states_7960-kate.xml alias English_United_States/7920-kate.xmltftp-server
flash:/its/united_states_SCCP-dictionary.xml alias English_United_States/SCCP-dictionary.xmltftp-server flash:/its/vrf1/XMLDefault7945.cnf.xml alias SEP203A0722D66B.cnf.xmltftp-server
flash:/its/vrf1/XMLDefault7945.cnf.xml alias SEP203A07221AB4.cnf.xmltftp-server
flash:/its/vrf1/XMLDefault7945.cnf.xml alias SEP203A0723B5F6.cnf.xmltftp-server
flash:/its/vrf1/XMLDefault7945.cnf.xml alias SEP203A0723B52A.cnf.xmltftp-server
flash:/its/vrf1/XMLDefault7975.cnf.xml alias SEP203A07FC310A.cnf.xmltftp-server
flash:/its/vrf1/XMLDefault7960.cnf.xml alias SEP00078535622D.cnf.xmltftp-server
flash:/its/vrf1/XMLDefault7937.cnf.xml alias SEP0004F2F270CF.cnf.xmltftp-server
flash:/its/vrf1/XMLDefault7975.cnf.xml alias SEP34BDC8C74DF8.cnf.xmltftp-server
flash:/its/SEPDEFAULT.cnf alias SEPDefault.cnftftp-server
flash:/its/vrf1/XMLDefault.cnf.xml alias XMLDefault.cnf.xmltftp-server
flash:/its/vrf1/ATADefault.cnf.xml alias ATADefault.cnf.xml Router_Data_Voice#
If you need any other information, let me know
best regards,
Solved! Go to Solution.
07-04-2022 12:30 PM
Where is that file? What I mean is in what directory on the router flash? To make that file available to the phone, you would need this command in the router global config.
tftp-server flash:term75.default.loads
That is assume the file is in the root of the flash file system. The same will be true for the other files that make use the load that is referenced in the default load file.
07-04-2022 06:20 AM - edited 07-04-2022 06:25 AM
I am doing this from memory, so I might be slightly off on the debug commands. If you do a "debug tftp packet" "debug tftp event", what do you see? It is possible that there is a file missing, or that the phone is configured to use SIP firmware instead on SCCP. Looking at the output of those commands should give you an idea where the process is going awry.
Edit: I removed the "ip" keyword from the commands since that isn't needed.
07-04-2022 09:00 AM
good day,
Below are the results of the two commands:
Router_Data_Voice>en
Router_Data_Voice#debug tftp ?
events TFTP events
packets TFTP packets
Router_Data_Voice#debug tftp packets
TFTP Packet debugging is on
Router_Data_Voice#
Router_Data_Voice#debug tftp events
TFTP Event debugging is on
Router_Data_Voice#
After plugging in the phone, it tried to boot up and then the router displayed the messages:
Jul 4 14:23:28.899: TFTP: Server request for port 53078, socket_id 0x30F038DC for process 142
Jul 4 14:23:28.899: TFTP: read request from host 10.45.0.11(53078) via GigabitEthernet0/0.45
Jul 4 14:23:28.899: TFTP: Looking for term75.default.loads
Jul 4 14:23:28.899: TFTP: Sending error 1 No such file
Jul 4 14:23:32.531: TFTP: Server request for port 52930, socket_id 0x30F038DC for process 142
Jul 4 14:23:32.531: TFTP: read request from host 10.45.0.11(52930) via GigabitEthernet0/0.45
Jul 4 14:23:32.535: TFTP: Looking for term75.default.loads
Jul 4 14:23:32.535: TFTP: Sending error 1 No such file
Best regards,
07-04-2022 10:38 AM
I don't understand, the file looked for (term75.default.loads) by the phone is in the router flash !!!!!!
33 -rw- 654 Jul 3 2022 20:43:40 +00:00 term75.default.loads
07-04-2022 12:30 PM
Where is that file? What I mean is in what directory on the router flash? To make that file available to the phone, you would need this command in the router global config.
tftp-server flash:term75.default.loads
That is assume the file is in the root of the flash file system. The same will be true for the other files that make use the load that is referenced in the default load file.
07-04-2022 02:08 PM
Now to start loading the files, thank you very much.
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