Is possible make a call handler cycle when no answer?

Ryan YC · ‎04-19-2017

Hi Guys,

I want to make a system call handler cycle when a incoming call no answered,

and then the caller who can press a key to back to the queue(or keep waiting) for waiting the someone to pick up the call,

is possible make this on Cisco Unity Connection 10.5?

Jaime Valencia · ‎04-19-2017

You can also configure queuing in CUCM

HTH

java

if this helps, please rate