Jabber presence status "on a call" not working with SIP secure Trunk CUCM <-> IMP

[Michael Schmidt]

Hi,

when we are running the SIP trunk between CUCM and IMP in secure mode the presence status in Jabber will not change to "on a call" although the SIP trunk is in Full service.

When we change the SIP trunk back to unsecure the status "on a call" is working.

What could be the problem for this issue?

BR

Michael

[Jaime Valencia]

I'm not even sure that's supported, I've heard of someone trying the same before, and he got the same outcome.

None of the CUCM/IM&P integration guides outline the option to use a secure SIP trunk for the integration, they use a regular SIP trunk as only the phone status is exchanged on it.

The rule of thumb is that we document what we support.

[Varundeep Chhatwal]

I don't think its supported. There is already a bug for this. Refer below :

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCud62757/?reffering_site=dumpcr