04-03-2013 11:23 PM - edited 03-19-2019 06:32 AM
Hi Community,
Our company (A) has recently aquired another (B) and I wish to enable their users with Jabber.
We have CUPS 8.6 and Jabber for Windows 9.2
B users reside on a separate (companyb.com) trusted domain to ours (companya.com) and CUPS.companya.com .
LDAP / AD sync is operational for both domains and all users (A+B) are appearing in CUPS and CUCM.
Problem is company B users cannot login to Jabber. (Your username and password is not correct)
RTMT logs seem to indicate user is trying to be authenticated incorrectly eg. buser@companya.com
Has anyone come across this before?
Is this a system limitation?
Thanks in advance
Solved! Go to Solution.
04-04-2013 02:56 AM
HI
please check the below
and get the below link
Check that from CUP can reach LDAP server , if not please add static route for this issue
Thank you
please rate if this will help
04-04-2013 02:56 AM
HI
please check the below
and get the below link
Check that from CUP can reach LDAP server , if not please add static route for this issue
Thank you
please rate if this will help
04-04-2013 05:25 AM
HI Islam Kamal
thanks for response.
LDAP server connection is non-secure and already synced with CUPS and CUCM.
Not sure why i would need a certificate.
Restarted Tomcat.
No result
04-04-2013 07:57 PM
There only seems to be facility for a single Authentication domain within CUCM 8.0.3
Is this the same authentication Jabber is using or does it use the CUPS LDAP configuration primarily?
Maybe a mismatch between CUPS 8.6 and CUCM 8.0?
Any help will be appreciated.
04-04-2013 11:48 PM
Hi Russell,
To my knowledge if you have users residing in two different domains you need to go for interdomain federation.
This is a good resource to understand how you can federate between two different domains.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/presence.html#wp1084557
There is also a possibility of intercluster deployment but you also need to have seperate CUP clusters and separate CUCM clusters and you also need to have them in the same domain.Here are some links to get you started
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/8x/presence.html#wp1084540
Not sure if any of the above matches exactly your scenario but these are the options you have as far as I can tell.
HTH,
Christos
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