Java issue trying to change menu messaging

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10-23-2017 11:05 AM - edited 03-19-2019 12:52 PM
I've been trying to get media manager to work to change greetings for about a week and tried 6 or 7 versions of Java to no avail. Latest version I tried was 8u77 (8u78 doesn't exist).
Currently on CUCM 11 - Using IE11
Instead of the player app, this pops is what the webpage shows:
No support for Java applet: application/x-java-applet;version=1.5
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10-23-2017 06:15 PM
Have you tried using Audio Text Manager off of Unity Tools?
http://www.ciscounitytools.com/Applications/CxN/ATM/ATM.html
When I ran into the MM issue due to JRE I was able to get around it with ATM.

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10-24-2017 08:17 AM
Thanks.
Not sure how to set it ATM up. I have been given access to CUCM so I can update music on hold, phone numbers, and greetings - but I'm not sure about all the info ATM is asking for when setting it up.
