note: CUCM version 9.1.2
I have an issue when dialing people from a Telepresence endpoint.
For phones, we have setup a specific phone service pointing to an external web server for Phone Directory.
Telepresence endpoints cannot use that service and point automatically to the default corporate directory.
Since we upgraded CUCM to version 9.1.2, the "Directory URI" parameter is now setup on end-users and their associated DN, as it is synced with LDAP.
So when we want to dial a user using the directory from a Telepresence endpoint it dials the SIP address: firstname.lastname@domain.com
The problem is that the "directory-URI" parameter pulled from LDAP is sip:firstname.lastname@domain.com
When dialing sip:firstname.lastname@domain.com from the endpoint, sip: is apparently stripped and firstname.lastname@domain.com is dialed and it never reach the end-user.
When dialing from a phone a Telepresence endpoint the URI displays as sip%3Afirstname.lastname@domain.comand when dialing that back (or diling it manualy) from the Telepresence endpoint, it then reaches the end-user.
If I add onto the end user DN, under the "directory-URI" parameter firstname.lastname@domain.com in addition to sip:firstname.lastname@domain.com then when dialing the end-user firstname.lastname@domain.com URI, the call completes.
But I don't want to to update our thousands of DNs, even with any of the bulk admin tools.
How can I get that working and make sure that the CUCM understand that firstname.lastname@domain.com is the same as sip:firstname.lastname@domain.com ?
