Unified Communications Infrastructure

Hi everybody! I hope anyone can help me.  We have 2 CUCM servers (.20 & .21). We use AXL service in order to receive information from a AVAYA Device (Duvoice, for Voicemail and som hotel services, like Check-in-out/name of the host).  Integration was...

Is there a way to immediately apply the message aging policy in Cisco Unity Connection 9.1? I have a user that has close to 1000 voicemails in their inbox and it is causing issues with synchronizing their Unity Inbox with their Exchange Inbox. I have...

The "ip source-address" in the telephony-service configuration in most common practices use the loopback. Are there different IP addresses that can be use and does the "ip source-address" need to match with any other configuration settings. 

I am implementing a new CUCM ver10 platform.CUCM and Unity  servers are running OK  and they are integrated via LDAP to customer Active Directory, but I have problems implementing the new IM & Presence server v10.On CUCM I didn't find a way to add ne...

Hi,On my new installation of Unity Connection 9.1.2 and CUCM 9.1.2 using SIP integration, I've followed the configuration we've on our release 8.6 running infrastructure, but I can't reach the user's personal greetings.Using either CTI RP "TranferToV...

 The 9.1.1 upgrade guide states:"For upgrades from Cisco Unified Communications Manager Release 8.x, changes that are made to the following user-facing features get preserved after the upgrade completes ...".What happens to user facing features like ...

Hi All,I am trying to upgrade one of our CUCM to 10.0 . Currently the CUCM is in 9.1.1.10000-11 build . I have pointed the 10.0 CUCM installer and started upgrade. In the initial step it recognized 10.0 installer as a valid upgrade. but once i gave y...

Dear Sr:Does someone knows what should be  Attendant Console Premium's Maximum latency between nodes in HA deployment?