Has anyone successfully gotten RCC working between Lync 2013 and UCM(IM&P) 9.1? I have followed the docs but cannot seem to log in. From the traces/captures I have collected it appears CIMP is returning a 401. I ran the RCC troubleshooter on CIMP server and everything comes back green.
I should point out we are using different domains.
example.com is the Lync domain
vc.example.com is the CUPS domain
example.local is our internal (AD) domain
Here is a brief snippet of the log from the CIMP side when Lync client logs on.
INVITE sip:john.doe@192.168.8.12 SIP/2.0
Record-Route: <sip:pdx-lync-pool-2.example.local;transport=tcp;ms-fe=pdx-lync-2.example.local;opaque=state:T;lr>;tag=C4140F78AB707EE55A3542C290EE3BDD
Via: SIP/2.0/TCP 192.168.1.7:50752;branch=z9hG4bKCEFA4AC7.35E3FA581770D77B;branched=FALSE
Max-Forwards: 69
ms-application-via: SIP;ms-urc-rs-from;ms-server=pdx-lync-2.example.local;ms-pool=pdx-lync-pool-2.example.local;ms-application=ad894dc3-55e0-44bf-a07e-3c073aaa4a57
From: "Doe, John"<sip:john.doe@example.com>;tag=a9affac418;epid=c39ec15244
Via: SIP/2.0/TLS 192.168.6.152:57095;ms-received-port=57095;ms-received-cid=1BF000
To: <sip:john.doe@vc.example.com>
Call-ID: 7fb389cf26a740309ac9f34eb6f5806d
CSeq: 1 INVITE
Contact: <sip:john.doe@example.com;opaque=user:epid:9TcRoRhNhVqj1eWYVIl_awAA;gruu>
User-Agent: UCCAPI/15.0.4623.1000 OC/15.0.4623.1000 (Microsoft Lync)
Supported: ms-dialog-route-set-update
Content-Disposition: signal;handling=required
Supported: timer
Supported: histinfo
Supported: ms-safe-transfer
Supported: ms-sender
Supported: ms-early-media
ms-keep-alive: UAC;hop-hop=yes
Allow: INVITE, BYE, ACK, CANCEL, INFO, UPDATE, REFER, NOTIFY, BENOTIFY, OPTIONS
ms-subnet: 192.168.0.0
Content-Type: application/csta+xml
Content-Length: 329
ms-routing-phase: from-uri-routing-done
ms-user-data: ms-publiccloud=TRUE;ms-federation=TRUE
<?xml version="1.0"?>
<RequestSystemStatus xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><extensions><privateData><private><lcs:line xmlns:lcs="http://schemas.microsoft.com/Lcs/2005/04/RCCExtension">tel:2373;phone-context=dialstring</lcs:line></private></privateData></extensions></RequestSystemStatus>
13:31:55.674 |Mon Jun 16 13:31:55 2014] PID(25341) mod_sip_numexpand.c(891) User john.doe is IP or contains non-E164 character, no number expansion applied.
13:31:55.674 |Mon Jun 16 13:31:55 2014] PID(25341) mod_sip_numexpand.c(891) User john.doe is IP or contains non-E164 character, no number expansion applied.
13:31:55.674 |Mon Jun 16 13:31:55 2014] PID(25341) mod_sip_numexpand.c(788) URL host example.com doesn't point at proxy, no number expansion on user john.doe
13:31:55.674 |Mon Jun 16 13:31:55 2014] PID(25341) mod_sip_numexpand.c(891) User john.doe is IP or contains non-E164 character, no number expansion applied.
13:31:55.674 |ID(25341) sip_sm.c(1197) Sent 406 bytes TCP packet to 192.168.1.7:50752
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 192.168.1.7:50752;received=192.168.1.7;branch=z9hG4bKCEFA4AC7.35E3FA581770D77B;branched=FALSE, SIP/2.0/TLS 192.168.6.152:57095;ms-received-port=57095;ms-received-cid=1BF000
Call-ID: 7fb389cf26a740309ac9f34eb6f5806d
From: "Doe, John"<sip:john.doe@example.com>;tag=a9affac418;epid=c39ec15244
To: <sip:john.doe@vc.example.com>
CSeq: 1 INVITE
Content-Length: 0
13:31:55.674 |Mon Jun 16 13:31:55 2014] [debug] mod_authz_host.c(287): [client (null)] find_allowdeny: match remotehost pdx-lync-2.example.local compare pdx-lync-2.example.local
PID(25341) sip_sm.c(4788) ACL - upstream trusted - no need to authenticate
13:31:55.674 |ID(25341) sip_sm.c(987) TCB_PROXIED_STATE_TIMER : 60 seconds.
13:31:55.674 |ID(25341) sip_sm.c(4874) Request received from non-local SIP domain: example.com
13:31:55.674 |Mon Jun 16 13:31:55 2014] PID(25341) mod_sip_ua.c(2998) sip_ua_handler: unparsed to: <sip:john.doe@vc.example.com>
13:31:55.674 |ID(25341) mod_sip_ua.c(1369) find_scb(): about to acquire 7fb389cf26a740309ac9f34eb6f5806d:507aab56-e707780a-27a4bc92-3129d56d
13:31:55.674 |ID(25341) mod_sip_ua.c(1379) find_scb(): failed to acquire scb 507aab56-e707780a-27a4bc92-3129d56d:7fb389cf26a740309ac9f34eb6f5806d
13:31:55.674 |ID(25341) mod_sip_ua.c(3041) sip_ua_handler(): scb not found for this request
13:31:55.674 |ID(25341) mod_sip_ua.c(1639) ua_handle_invite(): INVITE request with body: <?xml version="1.0"?>
<RequestSystemStatus xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><extensions><privateData><private><lcs:line xmlns:lcs="http://schemas.microsoft.com/Lcs/2005/04/RCCExtension">tel:2373;phone-context=dialstring</lcs:line></private></privateData></extensions></RequestSystemStatus>
13:31:55.674 |Mon Jun 16 13:31:55 2014] PID(25341) mod_sip_numexpand.c(788) URL host example.com doesn't point at proxy, no number expansion on user john.doe
13:31:55.674 |ID(25341) mod_sip_ctigw.c(6393) ctigw_csta_handler:: Session Time in config =1810
13:31:55.674 |ID(25341) mod_sip_ctigw.c(6494) ctigw_csta_handler:: Get CSTA request: 0
13:31:55.674 |Mon Jun 16 13:31:55 2014] PID(25341) sip_sm.c(1085) timer_ticks: id:9a39ab68 15 1810
13:31:55.674 |ID(25341) mod_sip_ctigw.c(6544) ctigw_csta_handler:: Get CSTA request: 0-RequestSystemStatus
13:31:55.674 |Mon Jun 16 13:31:55 2014] PID(25341) mod_sip_ctigw.c(6560) ctigw_csta_handler:: line=2373, device=, partition=, name=, phone-context=dialstring
13:31:55.674 |ID(25341) mod_sip_ctigw.c(2363) Authorizing user (john.doe john.doe@example.com) DN (2373) DEV () Partition ()
13:31:55.674 |Mon Jun 16 13:31:55 2014] PID(25341) mod_sip_ctigw.c(1800) CTIGW DB query : execute procedure GetMOCLineAppearanceInEffect('john.doe', 'john.doe@example.com', '2373', '', '')
13:31:55.707 |ID(25351) mod_sip_ctigw.c(2408) user has multiple lines, but has yet selected one
13:31:55.707 |ID(25351) mod_sip_ctigw.c(6576) ctigw_csta_handler:: FAIL AUTHORIZED userID=john.doe from=john.doe@example.com line=2373, device=
13:31:55.707 |Mon Jun 16 13:31:55 2014] PID(25351) mod_sip_ctigw.c(922) freeQCB(): QCB -1707780688 is about to be freed
13:31:55.707 |ID(25351) mod_sip_ua.c(221) ua_get_map_key(): SCB get failed 4125e7e6
13:31:55.707 |Mon Jun 16 13:31:55 2014] PID(25351) mod_sip_ua.c(2674) ua_scb_destroyed(): scb 9a397758:1 key: 7d1232f0-48071418-40399a77-299640
13:31:55.707 |ID(25351) sip_sm.c(1197) Sent 727 bytes TCP packet to 192.168.1.7:50752
SIP/2.0 401 Unauthorized
Via: SIP/2.0/TCP 192.168.1.7:50752;received=192.168.1.7;branch=z9hG4bK7E5EE7B5.ECF019B6176EE77B;branched=FALSE, SIP/2.0/TLS 192.168.6.152:57095;ms-received-port=57095;ms-received-cid=1BF000
Call-ID: ba0cd56054094212ba26145c96b39f2c
From: "Doe, John"<sip:john.doe@example.com>;tag=41e8aed3ab;epid=c39ec15244
To: <sip:john.doe@vc.example.com>;tag=2241b56c-7230dd55
CSeq: 1 INVITE
Record-Route: <sip:pdx-lync-pool-2.example.local;transport=tcp;ms-fe=pdx-lync-2.example.local;opaque=state:T;lr>;tag=C4140F78AB707EE55A3542C290EE3BDD
Contact: <sip:john.doe@192.168.8.12:5060;transport=TCP>
User-Agent: Cisco-Systems-Federation\8.0
Content-Disposition: signal;handling=required
Content-Length: 0
