cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
714
Views
0
Helpful
1
Replies

Meeting place external calls

j.huizinga
Level 6
Level 6

Hi,

We have configured meeting place with webex-node.

When internal users join the meeting we can hear eachother.

When an external user calls the ISDN number he hears all the messages from meeting place, he gives the meeting ID and after that he should hear the waiting room music, or be joined in an existing meeting, but he hears nothing.

When a meeting of some internal users is place, we can hear that meeting place anounces that user XYZ joins the meeting. XYZ being the name that external user has given. But external user can not hear anything, and internal users can not hear external user. When external user hangs up, meeting place says that user XYZ has left the meeting.

It seems that the stream of exteranl user is not mixed with the internal users.

any idea?

thanks,

JH

1 Reply 1

j.huizinga
Level 6
Level 6

Something goes wrong between Meeting place/Callmanager/Voice gateway

Voice gateway uses H323 to Callmanager

Meetingplace uses SIP to Callmanager

Solved problem by creating a SIP dial-peer on voice gateway pointing to MP

JH