Unified Communications Infrastructure

I would like to know if this condition is normal :- I checked the option : Prevent Callers From Skipping the Subscriber Greeting but I still programmed a "0" to get the reception. If I reechthe mailbox and the alternate greeting is activated, I cann...

We have Presence installed on the server but we can't find the local desktop installer.  Any help would be great.

Is there a list of all Registry Keys for ViewMail for Outlook 8.5.6  somewhere?My admins love forcing options via Group Policy/Registry Keys in scripts.  For example we want to be certain the Secretarys in public locations are using the phone for Mes...

We have a UCMBE 8.6.x 5000 licensed for 250 users including Unity Connection 8.6.1, have LDAP integration and assigned users with corresponing phones and VM profile.Within Unityconnection importing users from CMBE (LDAP SYNC) can create all users, bu...

Is there documentation available that can be shared with customers regarding Connection 2.0 and CM 8.6 compatibility?  PDI Helpdesk indicates it is supportedCustomer opened TAC case and TAC told them it wasn't.Is there a difference for support betwee...

This is an existing Unity installation that has been working well for quite sometime, but suddenly started having issues with delivering messages to Exchange mailboxes after a restart of the Unity box. Now I get MALEx and Doh errors...An occurred whi...

For as long as I've had to support it, our Unity 5.0 server was running in a standalone fashion.  The other day I rebooted it because of a license file corruption that I was trying to resolve.  The next morning I see it has found 2 other Unity server...

Hi,I have some issues with MWI for Single Inbox Exchange 2010 + CUC 8.5-HA (latest). When leaving voicemails, sometimes it takes up to 10-20 seconds for Exchange to deliver MWI message. Sometimes it doesn't work at all. CUC mailbox shows that the MWI...

Since seeing several posts and questions over the last few months about when VMO for Outlook 2010 was going to be supported, I figured rather than responding to every thread, I'd provide a single post with the Release Notes for the new VMO 8.5(4) for...

Hi, I am having a problem configuring a call handler for AA in Unity Connection. In the "Caller Input" tab, I want when users hit "3" to go to a specific number. Unity keeps telling me the phone number is busy and cannot complete the transfer. I know...

Where does one define time in a windows 2003 server for Unity?Is it in exchange?

Hello,I'm designing a CUC 8.X deployment that will have many sites.   In CUC, I need to be able to segment each site into seperate partitions yet want to give my ports access to evey site's partition via a "global" search space.   My concern is that ...