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05-21-2010 08:55 AM - edited 03-19-2019 12:58 AM
I'm using Unity Connection 7.1.3 and am trying to configure message notification to a user's cell phone. I have gone into the user's notification devices, configured their Mobile Phone with 9+1+10 digits per the dial plan, and enabled the device. Event type is "All Voice Messages". When a new message is left, a call is never made. All Telephony Integration ports (10) are configured to Perform Message Notification.
I can see that no call attempt is made on the gateway. Is there something I need to do to enable external calling from Unity Connection? It is integrated with UCM 7.1.3.
Thanks,
-mike
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05-21-2010 09:06 AM
Hey Mike,
Did you check the CSS assigned to the Connection ports?
Cheers!
Rob
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05-21-2010 09:06 AM
Hey Mike,
Did you check the CSS assigned to the Connection ports?
Cheers!
Rob
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05-21-2010 09:17 AM
Rob,
That did it. Thanks very much!
-mike
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05-21-2010 09:38 AM
Hey Mike,
You always welcome buddy! Good stuff!
Cheers!
Rob
