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Missing Add New (button) LDAP Directory CUCM 11.5.1.17900

Adymer
Level 1
Level 1

Hello  ,

We have 4 LDAP Directories created since implementation (over 6 years ago) from where users are synced and it is working fine but now we want to add another OU to be synced but the Add New button is missing :

Adymer_0-1666604572411.png

 

4 Replies 4

Do you cross the below ldap requirement mentioned in the srnd?

The maximum number of users that a Unified CM cluster can handle is limited by the maximum size of the internal configuration database that gets replicated between the cluster members. The maximum number of users that can be configured or synchronized is 160,000. With more than 80,000 users the maximum number of LDAP synchronization agreements is limited to 10, while with less than 80,000 users the total number of LDAP synchronization agreements is limited to 20.



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Hi Nithin ,

No . We only have around 300 users . Thanks for the reply .

Thats not normal.. open a case with TAC.



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I’d verify that DirSync is activated and running on the publisher. Maybe restart it. Then restart the pub. Then call TAC.