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Music On Hold Audio Source Configuration

chuck47172
Level 1
Level 1

I set up a hunt group with queuing on CUCM System version: 9.1.2.14900-14.

Everything works except for initial announcements within the "Announcement Settings for Held and Hunt Pilot Calls" section on the "Music On Hold Audio Source Configuration" page. Periodic announcements will work using the same "Cisco canned" audio files so I know the audio files are not corrupted. Any ideas why the initial announcement will not work? Thanks to anyone who tries to answer this post.