Unified Communications Infrastructure

Resolved! Size of Backup storage

Hi, Hope all is good and you are doing well :) My company have the following applications: - CUCM 10.5 (Pub - 2 Sub - 2 TFTP) with 2200+ phones - IMP 10.5 (2 Sub) - CUC 10.5 (2 Sub) - Expressway (2 Core - 2 Edge) - WebEx on premise Now I need to ...

Resolved! How to CUCM 8.6 Directory Integration in a Multi-Forest Environment Only CUCM configuration required?

How to CUCM 8.6 Directory Integration in a Multi-Forest Environment? Currently I have one forest domain only Sync with CUCM so I want to sync CUCM 8.6 with multiple forest issue is that mostly ip phone users are associated with user for mobility ap...

Resolved! Phones will not update from Changes on CUCM Subscriber v10.5

We are running v10.5. We have one Publisher and two subscribers. We are having issues with the Subscriber that half of our phones register to.If you make a change in CUCM, and apply it, the phones do not recieve the changes. If you try to reset a dev...

Resolved! Verify backups

Hi there, Thanks for reading. My group is talking about migrating a UCM. I need to verify existing backups have happened and are valid. Where do I do that? Thanks, Bob

Changing Device pool of the endpoint causes issue

Hi , I have a cluster with 1-publisher and 3-subscribers , initially i have registered it to node 1 which is publisher which was placed in Default device pool. Post that i have created a CUCM group (grp2) , the only available node is node-2 which i...

Cisco Click to Call download

Hi,From where can I download Cisco click to call compatible with CUCM 10.0? With my cco login id, I could'nt find in below-Downloads Home>>Products>>Unified Communications>>Telephony Extensions>>Unified Communications Widgets.I see only "Phone Design...

Voice recording

Anybody that can help me with, where to find information about the RecordedDeviceCallIs, CauseValue and Reason --------------------------------------------------------------------------------------------------------- RecordedDeviceName : SEP1CE85DC8...

Cant make conference with Polycom Analog SoundStation2 with CME 8.6

Hi team! I currently have a customer that has UC500. They have a Polycom SoundStation2 and they want to make conferences. The problems is that we cannot make conference, the process I am following is: 1) I make a call to extension 2001 2) I push fl...

Cisco Unity Express Version 8.6.x custom scripts

Hi All, I have Cisco Unity Express Version 8.6.1, and there is custom script running, I want to modify that script with language option and also call goes into the queue if extension busy and play prompt agent are busy we are trying to connect you.” ...

Help with Presence Server 9.0 and Compliance Logging to Postgres

I recently got Presence IM up and running, version, 9.0.1, using Jabber for Windows 9.1.1. I am required to log all conversations so I stood up a postgres server, version 9.1. I am not having any success with getting messages to log however. I hav...

Cisco Presence - External File Server

Hi, Just wanting to understand what software and/or applications people are using as the external file server for the managed file transfer function and if it is operating smoothly. If you can post what you are using that would be great. Looking for...

Resolved! Cisco Unity Express (DoA ?)

I received an SRE without software II tried to use this process to enable it : http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel8_6/install/CUE_86_install/boothelp.html I checked the md5 for the downloaded files. Here it is what happen...

Resolved! CUCM MGCP GW

We will be migrating CUCM from 8 to 11. Physical to VM re-host. We will be leaving 8 in place for a while to ensure 11 is working properly. I would rather not delete all of the MGCP GW's in 11 while testing, however I do not believe 8 and 11 can be r...

Can you run the Cisco Data Migration Assitant for Call Manager Subscriber version 4

Hi All, can you run the DMA against Call Manager subscriber version 4.1? I have a customer that is in the process of buying a UCS C series with version 11 but, their publisher has crashed. I know that you are supposed to run it against the publisher...

Unity connection Greeting

Dear Experts. i am unable to record greeting when i add it its giving error Unable to save recording due to SSL certificate errors what can i do to make this. Thanks and regards,

Unified Communications Infrastructure

Forum Posts

Resolved! Size of Backup storage

Resolved! How to CUCM 8.6 Directory Integration in a Multi-Forest Environment Only CUCM configuration required?

Resolved! Phones will not update from Changes on CUCM Subscriber v10.5

Resolved! Verify backups

Changing Device pool of the endpoint causes issue

Cisco Click to Call download

Voice recording

Cant make conference with Polycom Analog SoundStation2 with CME 8.6

Cisco Unity Express Version 8.6.x custom scripts

Help with Presence Server 9.0 and Compliance Logging to Postgres

Cisco Presence - External File Server

Resolved! Cisco Unity Express (DoA ?)

Resolved! CUCM MGCP GW

Can you run the Cisco Data Migration Assitant for Call Manager Subscriber version 4

Unity connection Greeting

Jabber persistent chat room deleted

MediaSense - All Recording Has Stopped

fxolspower_denial C2900/VIC2-4FXO exchanged by C8200L-1N-4T/NIM-4FXO

Cisco Call Center Hardware & Software Upgradation & Migration

Configuring Music on Hold (MOH) for Hunt Pilot in CUCM 14

External Presentation Number issues CUCM 12.5 CNAME & CID

Is there an updated way to add speed dials using BAT

UCCX HA issue Finesse

Cisco unity connection user voice message status

CUCM 10.5.2