Personal Address Book Service PAB for 7960 phone on UC 7

[jodi.swan]

I have created a service for PAB to allow administrator to enter in user name and PIN so users are not prompted to do so.  Users want to quickly access PAB and are frustrated.  Currently they have to select SERVICES button then PAB service then get a menu with 1 - Personal Address Book, 2 - Personal Fast Dials, 3 - Log Out.  Is there a way to modify the service to bypass this menu and go directly to the Personal Address Book?  This is what I am currently using.

http://servername-or-ipaddr:8080/ccmpd/login.do?name=#DEVICENAME#&service=pd

Second question is that the default Personal Address Book under Directories button is not being displayed on the 7960 phone but is on the 7965 and 7970/1 phones.  Is there a firmware upgrade that would allow this.  Not a big deal as we don't want users to have to log in so will probably stay with the service.  Just curious.

Thanks.

[Craig Cooper · Accepted solution]

Hi Jodi,

Yes, a direct link to the Personal Address Book can certainly be used with the appliance model Cisco Unified Communications Manager servers.   Please see the Release Notes for CSCsl95467 for instuctions on how to set it up.

The URL used to access it directly is:

http://server-name-or-ipaddr:8080/ccmpd/login.do?name=#DEVICENAME#&service=pab

Kind regards,

Craig

[jodi.swan]

Thanks Craig!  This is exactly what I was looking for.