Unified Communications Infrastructure

Hi,  I'm in the process of migrating my Unity 4.0(5) box which is on Win2K to a Win2K3 box. Our companies environment has several unity boxes on the same domain which can see each other and share licenses but at this point i'm only concerned with my ...

I am trying to install the Attendant Console on a Windows 7 32 bit pc and it installs fine, but when I try to login, nothing happens. Anyone have any workarounds or advice to get this to work? I've tried compatibility mode and that doesn't work and a...

Good Day,We have a user who has a problem with their phone.  The message indicator light is indicating there is a message waiting however when the user goes to check the message she does not get prompted to press 1 to pick up the new message.  We hav...

Currently running CallManager 7.1 and have a prototype group of phones deployed.  I realize that using a phone template you can configure a phone for various parameters, including whether to allow web access to a phone prior to deploying those phones...

Good Morning,Please help.  We recently added exchanged 2010 to our enviornment and we are now running in mixed mode between exchange 2003 (partner Server) and exchange 2010.  We followed the recommended document (that has been referenced several time...

Hello,we have implemented Microsoft OCS2007 R2 for Presence in our Telephony Environment With Cisco Call Manager.  The Microsoft Communicator has been installed on Citrix XenApp6 on Windows2008 R2 Enterprise Edition (64bit).  The OCS Communicator wor...

hi all.can anybody please post link to download CUCM 7.1 documentation DVD[ i couldn't find any on www.cisco.com/go/support] i want to use it as my  studying  material for CCIE voice...thanks

Hi,We have a setup with UC 8.0, CUPS 8.0 and CUPC 8.0.  We are facing an issue whereby directory lookup is trigger wrongly of external calls.  The internal users are on a 3 digits extension, eg user John on DN 456.  If an external call with a caller ...

Unity Connection 7.1I have two language in the Unity Connection, and when we activate the remote notification on a cellular, the system talk to the user in the System default language, in my case is in French.So even if the mailbox of the user is set...

Originally we were looking at doing a "Failover" setup. But due to hardware limitations this is not possible. So, here's the scenario: We have a 4.2 Unity Server up and running with 1966 subscribers on it. We have a 5.0 Unity Server licensed for 2000...

Hello All,We have installed MP 8.x and Webex node on seperate servers. After this we have installed a webserver.exe and sql server on a different server and configured the GatewaySIM and sql. connectivity is fine.1. Please let us know how to login to...

Hi,I have CUCM 7.1.3 and CUMA 7.1.3 servers in my environment.I am trying to register CUMC (Cisco Mobile 7.1) on iPhone but I am getting failed in the initial stage itself with error..."Cisco Mobile could not connect to the server. Timed out trying t...

As I understand it, all of the HTTP steps in UCCX 8 are all in response to an intial http triggering contact. My question is, is it possible to just initiate a call to a web page and pass it information?Scenario:Someone calls in. The script is trigge...