05-05-2014 12:55 AM - edited 03-19-2019 08:09 AM
I'm trying to determine what are the possible causes a user can get logged out from the Extension Mobility session?
I know one of it is when the maximum login time is reach, the user will get logged out but what other scenario's can a user get logged out?
05-05-2014 06:06 AM
Hi,
One reason is listed in the link below
http://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/18772-extension-mobility.html#logsout
Just want to add that a phone reset / restart or deactivating extension mobility service will not result in the logout of the IP phone from extension mobility logged in profile.
HTH
Manish
05-06-2014 02:45 AM
Thanks Manish. I did see that link prior to posting this discussion but the only thing related to getting logged out is about asking us to disable the Enforce Maximum Login Time which doesnt help me in this situation. I'm looking for possible causes a user can get logged out from the phone or how i can check and determine why did a user get logged out other than reaching the Max Login Time.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide