Unified Communications Infrastructure

I am using Cisco Unity Connection 9.x. When I reach to the voice mail of a different user, Unity gives me an option to transfer the call to any other number. I want to disable this feature where Unity won't even give me that option. Any suggesiton he...

Dears,i have setup a unity connection for all the users, PSTN  callers cannot hear user default greetings of the user voice mail , i have enabled RTP from unity connection server to voice gateway which are in different subnet but  CUCM and UN are in ...

Is it possible to upgrade UCCX 8.0 to 8.5 without UCSS?

When booting the Cisco MCS-7845-I3 V02, I receive the following error: "RAID Adapter Memory Error!!! Please check the SDRAM connection." This is currently being utilized as a Cisco Unified Contact Center. I have powered off the server, disconnected a...

I am planning to migrate BE5K to BE6K and going to use COBRAS Export for unity connection migration.What part of the Connection database is not exported by COBRAS Export and I will have to create manually? CUCM/Unity Connection ver - 8.6.2COBRAS Expo...

I have Cisco IM&P running in a subcluster with 2 servers.  I am also able to get presence and exchange IMs with my Lync 2010 users, BUT, I can only do this if my Jabber users are on the first IMP server in the cluster.  If I move them to the second I...

Is it possible to push / silent install the Cisco Unified Attendant Console 10.x Advanced client ?     

I’m doing a controlled migration from CUCM 7.15 to v9.I’ve setup an “Attendant Console Advanced” v10.5 server and attached it to CUCM v7.15 so our receptionists can get used it to.  They built their “Personal Directory Group” tabs the way they want t...

i've got this problem on my service router 2951 with a NME-CUE Unity Express v 8.0.I've got the PAK file and enter on cisco.com/go/license to get the .lic file to install in the unity module,  but when i run the command that is specified in the mail ...

Hi,because our partner has not experiences with CUCM 10 , IM and Presnece 10 and VCS for virtual machine I would like to ask you for some info.We are owner of CUCM 10 and currently implementing IM and Presnece 10 with VCS for virtual machine.My setup...

HiThis UCS server has Twelve 300 GB hard disk. The RAID configuration recommended in Cisco Documentation is to have 2 RAID 5  Volumes 1.36 TB each.I don't understand this configuration for the following reasons : I prefer to dedicate a RAID Volume to...

Hi All,I finished installing CUCM 10.5.1. The installation went well without any issue. However, after the system rebooted, I am not able to logon to the system (linux) via any accounts I specified during the installation.  Also, read the doc, and it...

Hi, Could you please help us on this?.. I am trying Intra-domain Federation - Cisco IM Presence 9.1.1 IM Presence & Microsoft Lync 2010, by following the Cisco Document.After completing the configuration, i dont see the Replication & Status in the Ly...