Unified Communications Infrastructure

Resolved! Polycom phones with CME 7.1

I have a customer asking if Polycom conference stations can register and work with CME 7.1. I am having trouble locating a known implementation or guidelines for it.Anyone know if this works as simply as programming a Cisco 7937? Thank you,Jason

CUWL Pro Video Multiparty

Hello,With the new CUWL Pro I can have video multiparty up to 4 participants. But this license enables also the MCU capacity on video terminals? Or what exactly does the CUWL PRO enable to use respect to video-conferencing ?Thanks.

Forward call from Unity System Call Handler to UCCX

So on CUCM 9.1.2 I have a CTI route point for calls that come in on the main number 1000 and it goes to a Unity System Call handler. Then I have a customer service group that has a CTI route point that goes to the UCCX server for customer service ext...

Resolved! Understanding IMP Server installation - questions

Hello, I have some experience installing and configuring Cisco Unified Presence (CUPS) and am trying to understand its move to Instant Messaging & Presence (IM&P). I've heard that IM&P is a part of CUCM now and does not have to be its own server...

Upgrade(Migration) from UPM 8.5 to CPCP 9.5

Hi,I'm planning to upgrade from UPM 8.5 to CPCP 9.5.Is there any direct path to upgrade for this? i.e upgrade to UPM 8.7, then backup, install a fresh 9.5, and restore?I'm asking this because for the upgrade to 9.5, i cannot find the document to upgr...

Resolved! Unity Connection 9.1 - Voicemail button on phone

We're running a newly upgraded version of Unity Connection 9.1 from Unity 7. After the upgrade, sometimes when we press the voicemail button on the phones it actually rings a few times before the voicemail attendant picks up and asks for your PIN. Do...

CUPS - OCS Intradomain Federation

Hi All,I'm testing with CUPS 8.6.1 with OCS 2007 R2 for IM federation.Done the configuration as per the below link.http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_6/english/integration_notes/Federation/Intradomain_Federation/CUPConfig_chapter.ht...

Resolved! Cisco Unity 7 with MS Exchange 2013

Hi All,My customer is planning to upgrade their MS Exchange from 2010 to 2013. I need to check whether it is compatible with Cisco Unity 7.0(2). Unfortunately i couldnot find any compatibility matrix from Cisco. Can anyone help me please..

Resolved! CUCM 6.1.5 upgrade to 10 - question on OVA

I am implementing a BE6K and am migrating from MCS servers. I was able to use CUCM version 8 OVA template to install 6.1.5 and restore from DRS. Once I am finished upgrading to 10 initially, do I need to change the RHEL to version 6 in the OVA after ...

Forrester's Top Trends in Unified Communications

“Top UC Trends For Midsize Businesses”, is a commissioned study conducted by Forrester Consulting on behalf of Cisco to learn about the latest trends and how others are planning for the future. Learn more about:Bring-your-own-device (BYOD) trends tod...

Resolved! Concurrent Call Question

Hi EveryoneWe just finished a meeting with AT&T about switching from PRI to SIP and the rep that came out needs our concurrent call count for our site so that they can properly size the SIP trunk, what is the best way to get that information?Eric

Unity Quotas Question.

Hello,Can you configure the quotas on Unity Connection 8.6 to send an email to the users who are reaching the set limit. Unity is integrated with exchange 2007. Thanks

Unity Connection 9 call handler error greeting "after greeting" action

Hello, i'm looking for a way to export all our call handler error greeting "after greeting" actions. the Call Handler Data Dump tool doesn't seem to include this column in its export. is there a SQL query I could run that would report this for me? ...

Resolved! CUC9 - Viewing messages of all users

Hello,How can I view and manage messages which were received by all other users in the system?Thank you!

Cucilync 9.2.5 Compatibility with CUCM 8.6

Hi,Can someone help me?I have a Cucilync 9.2.5 client running on my desktop but I can't see the history of calls and also i can't acces to my voice mail by clicking the message icon on my cucilync Client.Can sommeone help me?think,

Unified Communications Infrastructure

Forum Posts

Resolved! Polycom phones with CME 7.1

CUWL Pro Video Multiparty

Forward call from Unity System Call Handler to UCCX

Resolved! Understanding IMP Server installation - questions

Upgrade(Migration) from UPM 8.5 to CPCP 9.5

Resolved! Unity Connection 9.1 - Voicemail button on phone

CUPS - OCS Intradomain Federation

Resolved! Cisco Unity 7 with MS Exchange 2013

Resolved! CUCM 6.1.5 upgrade to 10 - question on OVA

Forrester's Top Trends in Unified Communications

Resolved! Concurrent Call Question

Unity Quotas Question.

Unity Connection 9 call handler error greeting "after greeting" action

Resolved! CUC9 - Viewing messages of all users

Cucilync 9.2.5 Compatibility with CUCM 8.6

Switching to fix the VAPT issue

enabling SNMP v2c between GLPI and cisco collaboration devices

CER PHONES

MediaSense - All Recording Has Stopped

fxolspower_denial C2900/VIC2-4FXO exchanged by C8200L-1N-4T/NIM-4FXO

Cisco VG410 SCCP Gateway registrations on Call Manager 12.5

A call handler with the specified extension already exists in the Part

CUCM ungraceful shutdown detected

Last Active Column

CUCM DRS menu options are not loading and schedule backups are failing