cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1336
Views
0
Helpful
1
Replies

Problem importing users from CME in CUE wizard

Andres Franco
Level 1
Level 1

Hi everyone, i woul like to request your help to solve this.

I´ve a 2811 router with CME 7.1 and CUE 8.5. >>>

Cisco 2811 (revision 53.51) with 245760K/16384K bytes of memory.

Processor board ID FTX1221A3CJ

2 FastEthernet interfaces

1 terminal line

1 Virtual Private Network (VPN) Module

8 Voice FXO interfaces

1 cisco Internal Service Module(s)

   Cisco Unity Express 8.5.1 in slot 0

DRAM configuration is 64 bits wide with parity enabled.

239K bytes of non-volatile configuration memory.

250880K bytes of ATA CompactFlash (Read/Write)

I´ve done the basic config for CUE

interface Internal-Service-Module0/0

ip unnumbered Loopback200

service-module ip address 10.200.1.10 255.255.255.0

!Application: CUE Running on AIM2

service-module ip default-gateway 10.200.1.1

hold-queue 512 out

telephony-service

...... Partial config output

voicemail 9000

max-conferences 8 gain -6

moh music-on-hold.au

multicast moh 239.1.1.10 port 2020

web admin system name AdminGL secret 5 $1$cO2U$obekJlX4reI3MzIQHeg4h.

dn-webedit

time-webedit

transfer-system full-consult

secondary-dialtone 9

create cnf-files version-stamp 7960 Jun 14 2011 15:36:57

I´ve also created the dial-peers for CUE. The problem is that when i run the CUE wizard it tells the it could not find user from CME, but i have my user created under ephone-dn config. So i don´t know why is this happening, could someone help me?. Thanks.

!

1 Reply 1

Clifford McGlamry
Spotlight
Spotlight

So, you can log into the GUI interface, but it's not showing you the users?

Users have to be configured on the ephones, not on the ephone-dn's.  Should look something like this:

ephone 1

username mike password cisco

....

If it's not on the ephone, CUE won't see it.

Cliff

Please rate helpful posts. 

interface Internal-Service-Module0/0

ip unnumbered Loopback200

service-module ip address 10.200.1.10 255.255.255.0

!Application: CUE Running on AIM2

service-module ip default-gateway 10.200.1.1