01-07-2015 06:14 AM - edited 03-19-2019 09:00 AM
Hello,
I've a little soft in php who i can see the number of call, and all the agent connected. (This soft work was connected with the UCCX)
When i connect a CAD, the license take +1, the second CAD +1 again, but when i connect the CSD, the license take +2.
I've five agent, and it's impossible for me to connect my CSD with the five agent connected (three maximum)
i've this message
A license error has occurred. Please
try again in five minutes. If the problem persists , see
your log file or your admistrator system for
information
It's normal ? with my CSD take 2 licence ?
Thanks for u help guys!
Solved! Go to Solution.
01-07-2015 08:08 AM
Hi
Each 'seat' should take one license.
A 'seat' is a single PC running one or more of CAD and CSD, so if running both it's still one seat.
Aaron
01-07-2015 08:08 AM
Hi
Each 'seat' should take one license.
A 'seat' is a single PC running one or more of CAD and CSD, so if running both it's still one seat.
Aaron
01-07-2015 08:31 AM
Hello,
Yes i'm agree, but in my case my CSD take 2 license.
And i don't understand why :(
01-07-2015 09:45 AM
Is the CSD running on the same physical PC as the CAD? I.e. actually ON the PC, not running in Citrix, Terminal Services, VDI etc?
Which version of UCCX?
Aaron
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