Provisioning v10.5 - Export endpoints without associated user fails to import afterwards

[jose.albino]

Hello Team,

As per your documentation it is possible to create a PseudoUser to associate to the phones that do not have users, being one of the methods the utilization of the option "manage endpoints"->"Endpoints without associated user".

The problem i have seen is that afterwards when i import this file in to the Batch Provisioning the following error is provided:

"

Phone Type is a key attribute which is missing in your data file for Product (Phone) : 
Sequence Number (0)

"

How can i export also this key attribute from the Manage endpoints without associated user?!

Regards,

José Albino

[khassan]

Hi Jose,

Can you document the exact steps here so we can try to reproduce it in the lab.

Thanks,

Khurram

[jose.albino]

I have included a screenshot of the procedure I made for the export and the result.

Also I have found that when I use the filter and then export the information, the information exported will include all the phones and all details, and not only the information filtered.

[jose.albino]

Hello Khurram,

Do you have any update on this?

Regards,

José

[jose.albino]

Hello Khurram,

I have already upload this files before, but i am placing them on the correct thread, rigth after your questions.

I believe that his image will enough to reproduce it in the lab, otherwise just tell what are the logs you want and i will sent it.

Regards,

Jose

[jose.albino]

Hello,

Here is some details on the procedure i made for the export.