06-17-2015 07:18 AM - edited 03-19-2019 09:42 AM
I'm probably missing something simple, but I can't find where this reporting is configured. Running CUCM 9.1. The Quality Report Tool (RTMT) shows empty fields for the most of it. The Cisco Extended Functions Service is active. In CDR I can see some of the missing data. Any help on this would be greatly appreciated.
06-17-2015 06:51 PM
Hi Ralph,
As per the CUCM Features and Services Guide
Procedure
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_0_1/ccmfeat/CUCM_BK_CEF0C471_00_cucm-features-services-guide-90/CUCM_BK_CEF0C471_00_cucm-features-and-services-guide_chapter_0101011.html#CUCM_TK_CDBD5637_00
HTH
Manish
06-18-2015 03:50 AM
Hi Manish,
thank you for the quick response.I used the doc to setup QRT. All is configured but I have empty fields.
Regards,
Ralf
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