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Recording voice calls

blive56133
Level 1
Level 1

Hi

How can I record conversations/conference calls? This has to be an on-demand functionality for outbound and inbound calls, around 30-40 calls per month (each call would last for about an hour). 

I have CUCM and UCCX

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

You can use MediaSense, there's plenty of info on cisco.com on using MediaSense for recording.

HTH

java

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