Unified Communications Infrastructure

I know that I cannot change the email address that Unity Connection sends from, but can I change the "name" that is displayed on the emails somehow so that the "name" that shows up is something more like "Voicemail Server" rather than "Unity Connecti...

Dear all, there's is remote take over issue in Jabber for windows 10.6, when user A takes over user B's desktop, and there's a popup for admin rights at B's computer, after that A will see black screen. can you one suggest what could be the issue? ...

Hello everyone We have a CUCM ver 10.5 platform running good for a year, including access to License manager. Customer needs to add new licensing for users on a new branch. But when I try to access Prime License Manager gui, it keeps loading preventi...

Good morning... Our SSL certificates are beginning to expire and with the renewal process, we're also upgrading to the SHA-2 standard. Unbeknownst to me, CUCM doesn't (natively?) support SHA-2 and I unfortunately generated CSR's already, which of cou...

Dear All In actually i am beganner pre sales , i have three Questions : - from where can i get part number for CUCM 11 , Unity connections and CUP  and prime infrastructure with details ow by row like below ? - prime infrastrucre 1.1 , the 1.1 is ...

Hi All,    We are planning to upgrade the CUCM from 9.1.2 to 10.5. Can we use the same licenses of 9.1.2 for 10.5 ? Do we require the same version of PCD software or use any version ? Currently i have the PCD tool version 11. Please advise.. Regard...

Hi  I have configured BE6KS for data and voice users and it is working fine. On my config issue is in router when i give a command of debug isdn q931 and remote monitor to check call logs but given this command i am not able to see the logs is there ...

In my environment, I have the following configuration: 2 controller E1:controller E1 0/0/0 is up.controller E1 0/0/1 is up. 3 interface FXO:voice-port 0/1/1trunk-group PORT_FXO_outgoingcptone BRtimeouts call-disconnect 0connection plar xxxxdescriptio...

Hi I have installed Cisco Prime assurance 10.6. Added CUCM succesfully. Added voice-gateways as well. I am unable to get the topology view though. When I click on the topology page, I see the loading icon. I have got flash installed and I am able to ...

We have out "Messages" buton on our 7965s set to goto to our voicemail extension of 9800. We recently did a Unity upgrade and now when people press this button, the line rings twice before the voicemail lady answers. How can we change this so that it...