12-15-2020 04:15 AM
Hello Team,
Due to the hardware failure we need to arrange a new Be6k from different partners.
What is the process of CUCM license re-hosting.. I know we need to share the new PLM license request file from new and old hardware.
But in my case, Publisher is failed , how i can provide the old license file.
2nd, The new hardware which I am purchasing , Do i need to purchase any software/hardware support contract then only Cisco will support ?
3rd, My original partner has changed.. thus hope I am as an customer and initiate this request directly to Cisco licensing team.
Kindly advise.
Best Regards
Anil Singh
12-15-2020 04:31 AM - edited 12-15-2020 04:32 AM
hope your version is not 12.x.
you can rehost the license by opening a ticket from Cisco portal. you don't need a Smartnet or SWSS for opening a case to rehost the license.
For Licensing team to provide the new license, you need to provide any one of the details mentioned below. if not possible to find, contact local SE.
12-15-2020 06:34 AM
++ 5 Rating for myside.. and Thanks for your quick response..
yes we have CUCM 10.X version..
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