Unified Communications Infrastructure

Hello,my client has 2 CUCM infra, 1 CUCM Production and 1 CUCM Labo, these 2 systems are connected on the same PLM, but I need the LIC-UC-ENC license for encryption, it is well installed, but when I connect the CUCM Labo I have an alert for the encry...

Hello All,I'm currently using Cisco Jabber for Mac and I'm trying to figure out how to use '@' to mention someone in a group chat. I tried typing the '@' symbol, but no suggestion list populated as detailed on the various Cisco Jabber help pages. Is ...

We are moving voicemail boxes from one server to another cuc. We are in the process of cleanup of some unused boxes.We integrating boxes with Ldap in the new CUC. We want alias to match with extension through ldap.  But when I import users, it asks f...

Hi,We have a couple of installations where the customer originally purchase the Cisco OEM VMware product "UC Foundation" (R-VMW-UC-FND5-K), but since then have upgraded to ESXi 6 under their Cisco SWSS support contracts.What I'm struggling to find is...

I’m currently working for a company who are looking to reduce their DDI’s, instead of each person having their own DDI they will give out their departments number (hunt group) and then each person in the team will have their own non-DDI extension num...

Hello. We are experience an issue with one AA application. It was working fine but yesterday it stopped. We are no longer able to heard the welcome prompt. I share the config. application service app-b-acd-aa param voice-mail 37118 paramspace en...

Migrating a single publisher from 8.5 to 12.5 using PCD.  Is there any reason not to do a migration and use a new ip on the new system so that it can come up fully, then during a change window change the ip address back to the real ip?  The 8.5 serve...

I have an 888 number that rings a hunt group by using hunt pilot extension 1398.  When no one in hunt group answers, we want it to go to voicemail box 1302. I configured forward no answer in the hunt pilot to go to x6000 which is the main unity conne...