restarting services on Prime Collaboration Provisioning

[mr_cisco_cisco]

Hi

I'm running PCP 10.6.  How do we restart individual services like Tomcat?  On CUCM CLI it's done with "utils service restart Cisco Tomcat."  

Thanks.

[Manish Gogna]

Hi,

You can check the following

http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/collaboration/10-6/provisioning/Cisco_Prime_Collaboration_Provisioning_Guide_10_6/Cisco_Prime_Collaboration_Provisioning_10_6_chapter_01101.html

Manish

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[mr_cisco_cisco]

Manish, thanks for your response.

I don't see anything on that page that talks about restarting specific services.  It just discusses backup/restores and server logs.

[Manish Gogna · Accepted solution]

Hi,

There are a few references in the link like the following one:

Step 1	Login as root using SSH with port 22
Step 2	Navigate to the /opt/cupm folder and enter the following command: ./cupm-app-service.sh stop
	Stop Apache, JBoss, and NICE Services using the following commands: ps -aef | grep startcupm ps -aef | grep nice kill -9 <startcupm process ID> kill -9 <nice process ID>   Start Apache, JBoss, and NICE Services using the following commands: cd /opt/cupm ./cupm-app-service.sh start

[mr_cisco_cisco]

You're right.  Thanks much.