Ring No Answer in CME

[allwyn.reuben]

Hi,

how to increase the "Ring No Answer" value parameter for a specific IP Phone (cisco 7940/60) in Call Manager Express..

When some one calls me im able to hear only 3 rings in my phone and after that gots disconnected.. want to increase it to 5 or 6 rings.. where to do that in CME..

Regards

Allwyn Reuben

[Vishal Gogia · Accepted solution]

Hi Allwyn,

It is configured under the same command where you set call-forward noan .

You just have to specify timeout after entering the number. See this:

****

S324AbingdonCME(config-ephone-dn)#call-forward noan 555 ?

  timeout  Ringing no answer timeout duration

****

Hope this helps.

ATB

Vishal

[allwyn.reuben]

Hi Vishal,

Thank you very much,, It works.. is there any option we can roll out this for entire IP Phones in our environment. we have 70+ phones..or do we need to do it manually for each one.

Regards

Allwyn Reuben

[paolo bevilacqua]

If you had configured ephone-dn-template, that is best practice, you would be able to apply the change in seconds.

You you had not, do it now.

[Vishal Gogia]

Glad that it worked.

The only parameter that I can think of is "timeouts ringing" and "timeouts busy" in telephony service.

***

S324AbingdonCME(config-telephony)#timeouts ringing ?

  <5-60000>  seconds

S324AbingdonCME(config-telephony)#timeouts busy ?

  <0-30>  seconds

***

We can play with these two params to see if this works. Make sure you do the following after applying this command:

======

S324AbingdonCME(config-telephony)#no create cnf-files

S324AbingdonCME(config-telephony)#create cnf-files

======

Then reset 1 of the phones to see if the changes take effect. If it does, its a WIN WIN task. If not, we have to use the manual way instead.

Regards

Vishal