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Sent: SIP/2.0 500 Internal Server Error

colcha
Level 1
Level 1

I have a problem with the forwarding of external calls.

The client has an IPECS PBX, the telephones can make internal diversions without problem.
When the phones activate the external forwarding, it doesn't work.
The scenario is the following:

Telephone number 71 You have the external diversion activated.

When they call the number XXXXXX-71, this user does not receive the call. (This extension 77 has external forwarding activated)

then I add the "ccsip messages"
Here is the message: SIP/2.0 500 Internal Server Error

Example  :    External Call  (+49 XXXXXX14)   ------>     +49 xxxxx71 --> Extension 71 ( FW --> Forward to a mobile number )

----

005020: Aug 2 09:07:45.911: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:+49XXXXXXX71@tel.t-online.de:5060;transport=tcp;user=phone SIP/2.0

Via: SIP/2.0/TCP 217.0.129.100:5060;branch=z9hG4bK6aeaa39b2e79308e03d144e2aef5c447.6972df8a

Record-Route: <sip:stat.sip-trunk.telekom.de;transport=tcp;lr>

Max-Forwards: 62

To: <sip:+49XXXXXXX71@telekom.de;user=phone>

From: <sip:+49XXXXXXX14@sip-trunk.telekom.de;user=phone>;tag=320109bb

Call-ID: 987c18c2009f09fd@87.137.173.231

Contact: <sip:niHuIyCRnwOs7+T6NzPmpKxZlHGeDdw5jmEbNYAV6BBw22gmwguJwqk0GvZ1clgHCxns@th1>

Supported: 199,histinfo

CSeq: 50054372 INVITE

Allow: ACK, BYE, CANCEL, INVITE, NOTIFY, OPTIONS, PRACK, PUBLISH, REFER, REGISTER, SUBSCRIBE, UPDATE

Expires: 180

P-Asserted-Identity: <sip:+49XXXXXXX14@sip-trunk.telekom.de;user=phone>

P-Called-Party-ID: <sip:+49XXXXXXX71@sip-trunk.telekom.de;user=phone>

Session-ID: 4b010d0b5588618076c77bca71510793;remote=00000000000000000000000000000000

Content-Type: application/sdp

Content-Disposition: session

Content-Length: 233

 

v=0

o=- 89723675773290 89723675773290 IN IP4 217.0.129.100

s=on transit

c=IN IP4 217.0.133.117

t=0 0

m=audio 20278 RTP/AVP 8 101

a=sendrecv

a=rtpmap:8 PCMA/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

a=ptime:20


005021: Aug 2 09:07:45.919: //7446/E134ED29973C/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying

Via: SIP/2.0/TCP 217.0.129.100:5060;branch=z9hG4bK6aeaa39b2e79308e03d144e2aef5c447.6972df8a

From: <sip:+49XXXXXXX14@sip-trunk.telekom.de;user=phone>;tag=320109bb

To: <sip:+49XXXXXXX71@telekom.de;user=phone>

Call-ID: 987c18c2009f09fd@87.137.173.231

CSeq: 50054372 INVITE

Allow-Events: telephone-event

Content-Length: 0

 


005022: Aug 2 09:07:46.177: //7446/E134ED29973C/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 180 Ringing

Via: SIP/2.0/TCP 217.0.129.100:5060;branch=z9hG4bK6aeaa39b2e79308e03d144e2aef5c447.6972df8a

From: <sip:+49XXXXXXX14@sip-trunk.telekom.de;user=phone>;tag=320109bb

To: <sip:+49XXXXXXX71@telekom.de;user=phone>;tag=60404785-1D1C

Call-ID: 987c18c2009f09fd@87.137.173.231

CSeq: 50054372 INVITE

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

P-Asserted-Identity: <sip:+49XXXXXX10@93.241.231.36>

Contact: <sip:+49XXXXXXX71@93.241.231.36:5060;transport=tcp>

Record-Route: <sip:stat.sip-trunk.telekom.de;transport=tcp;lr>

Content-Length: 0

 


005023: Aug 2 09:07:46.540: //7446/E134ED29973C/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 180 Ringing

Via: SIP/2.0/TCP 217.0.129.100:5060;branch=z9hG4bK6aeaa39b2e79308e03d144e2aef5c447.6972df8a

From: <sip:+49XXXXXXX14@sip-trunk.telekom.de;user=phone>;tag=320109bb

To: <sip:+49XXXXXXX71@telekom.de;user=phone>;tag=60404785-1D1C

Call-ID: 987c18c2009f09fd@87.137.173.231

CSeq: 50054372 INVITE

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

P-Asserted-Identity: <sip:+49XXXXXX10@93.241.231.36>

Contact: <sip:+49XXXXXXX71@93.241.231.36:5060;transport=tcp>

Record-Route: <sip:stat.sip-trunk.telekom.de;transport=tcp;lr>

Content-Length: 0

 


005024: Aug 2 09:07:46.930: //7446/E134ED29973C/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 180 Ringing

Via: SIP/2.0/TCP 217.0.129.100:5060;branch=z9hG4bK6aeaa39b2e79308e03d144e2aef5c447.6972df8a

From: <sip:+49XXXXXXX14@sip-trunk.telekom.de;user=phone>;tag=320109bb

To: <sip:+49XXXXXXX71@telekom.de;user=phone>;tag=60404785-1D1C

Call-ID: 987c18c2009f09fd@87.137.173.231

CSeq: 50054372 INVITE

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

P-Asserted-Identity: <sip:+49XXXXXX10@93.241.231.36>

Contact: <sip:+49XXXXXXX71@93.241.231.36:5060;transport=tcp>

Record-Route: <sip:stat.sip-trunk.telekom.de;transport=tcp;lr>

Content-Length: 0

 


005025: Aug 2 09:07:46.963: //7446/E134ED29973C/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 500 Internal Server Error

Via: SIP/2.0/TCP 217.0.129.100:5060;branch=z9hG4bK6aeaa39b2e79308e03d144e2aef5c447.6972df8a

From: <sip:+49XXXXXXX14@sip-trunk.telekom.de;user=phone>;tag=320109bb

To: <sip:+49XXXXXXX71@telekom.de;user=phone>;tag=60404785-1D1C

Call-ID: 987c18c2009f09fd@87.137.173.231

CSeq: 50054372 INVITE

Allow-Events: telephone-event

Reason: Q.850;cause=16

Content-Length: 0


005026: Aug 2 09:07:47.000: //7446/E134ED29973C/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:+49XXXXXX71@tel.t-online.de:5060;transport=tcp;user=phone SIP/2.0

Via: SIP/2.0/TCP 217.0.129.100:5060;branch=z9hG4bK6aeaa39b2e79308e03d144e2aef5c447.6972df8a

Max-Forwards: 62

To: <sip:+49XXXXXXX71@telekom.de;user=phone>;tag=60404785-1D1C

From: <sip:+49XXXXXXX14@sip-trunk.telekom.de;user=phone>;tag=320109bb

Call-ID: 987c18c2009f09fd@87.137.173.231

CSeq: 50054372 ACK

Content-Length: 0

---------------

7 Replies 7

colcha
Level 1
Level 1

Additional information, the IPECS PBX is connected to a CISCO 4321 router