SKU IPMA CUCM9.x to CUCM11.x

[fraw91]

HI, 

This is Francesco, i work in a new project for the upgrade CUCM 9.x to CUCM 11.x and i want to use the IPMA functionality.

But i don't find the SKU code for the upgrade. Can you help me?

Best Regard,

Francesco

[Jaime Valencia]

AFAIK there is no PN associated to IPMA, that's just a CUCM feature.

[Ratheesh Kumar · Accepted solution]

Yes! IPMA is a feature for Manager-Assistant call routing scenario, which is supported on all CUCM versions. You need SKU upgrades for your CUCM 9.X to 11.X as product wise, not feature wise

Hope this helps!

Cheers
Rath!

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[fraw91]

Thanks.

I have an other question.

Before the upgrade i want to try the IPMA functionality in particular the director/secretary features. Is it available with the CUCM9.x or i must upgrade the CUCM to 11.x?

Thanks,

Francesco

[Ratheesh Kumar · Accepted solution]

IPMA is supported on all CUCMs including version 9. Below is the configuration guide that can assit you with,

https://www.cisco.com/c/en/us/support/docs/unified-communications/ip-manager-assistant-cisco-unified-callmanager-40/200159-Configure-and-Troubleshoot-Cisco-IP-Mana.html

Hope this helps!

Cheers
Rath!

***Please rate helpful posts***

[fraw91]

Thank so much.

Cheers.
Francesco