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SM-SRE-710-K9 help needed

Michael Durham
Level 4
Level 4

I purchased a 2911 router that came with a SM-SRE-710-K9 module installed.  This system was used in a voice situation and I was hoping to be able to use CUE for my business.

When I try to login in to the CUE module it asks for a username and password.  I tried several including just hitting ENTER to no avail.

I am not totally sure this system has CUE 8.6 loaded on it.  here is the sh license results:

Index 1 Feature: ipbasek9
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Count: Non-Counted
License Priority: Medium
Index 2 Feature: securityk9
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Count: Non-Counted
License Priority: Medium
Index 3 Feature: uck9
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Count: Non-Counted
License Priority: Medium
Index 4 Feature: datak9
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 5 Feature: gatekeeper
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 6 Feature: SSL_VPN
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Not in Use, EULA not accepted
License Count: 0/0 (In-use/Violation)
License Priority: None
Index 7 Feature: ios-ips-update
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 8 Feature: SNASw
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 9 Feature: hseck9
Index 10 Feature: cme-srst
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Not in Use, EULA not accepted
License Count: 0/0 (In-use/Violation)
License Priority: None
Index 11 Feature: WAAS_Express
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 12 Feature: UCVideo
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None

What do I need to get CUE 8.6 working?  I do not care about SRST, just voice mail and auto-attendent

Michael

1 Reply 1

Manish Gogna
Cisco Employee
Cisco Employee

Hi Michael,

You may do a clean install as per the following

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel8_6/install/CUE_86_install/boothelp.html

HTH

Manish